J M A Group
Kitchen and bathroom sales designer
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Company Description
J M A Group is a multidisciplinary construction company supporting homeowners, investors, developers, landlords, and businesses from concept to completion. With over 50 years of combined industry experience and more than 400 completed projects, the group delivers integrated services including surveying, planning, design, engineering, manufacture, supply, and build. Through its Diamond showroom, J M A Group designs, manufactures, supplies, and installs bespoke kitchens, bathrooms, bedrooms, media walls, fitted furniture, and flooring tailored to each client’s space, needs, and budget. The Builders Merchant complements these services by providing building materials, hardware, tools, fixtures, fittings, and landscaping products to both trade professionals and the public. The company focuses on strong planning, clear accountability, and expert project management to prevent common construction issues and ensure high-quality outcomes.
Role Description
The Kitchen and Bathroom Sales Designer is a full-time role based across territorial areas, West Midlands and surrounding with flexibility for some work from home. The role involves meeting with clients in the showroom and remotely to understand their requirements, budgets, and styles, and translating these into creative, functional kitchen and bathroom designs. Day-to-day tasks include:
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- Preparing detailed design proposals
- Using design software to create layouts and visualizations
- Presenting solutions that align with J M A Group’s standards and product offerings
- Managing the full sales cycle: generating and following up leads, preparing quotations, coordinating with internal teams, and ensuring a smooth handover from design to installation
- Maintaining product knowledge
- Contributing to showroom displays
- Delivering an excellent customer experience that supports repeat business and referrals
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Qualifications
Candidates should possess:
- Strong customer-facing skills, including Communication and Customer Service, with the ability to consult, present designs, and build long-term client relationships.
- Relevant experience in kitchen and bathroom design, interior design, or retail design sales, ideally within a KBB (kitchen, bedroom, bathroom) or home improvement environment.
- Proficiency with design tools (e.g., CAD or specialist KBB software), basic measurement skills, and an understanding of layout, ergonomics, and practical installation considerations.
- Knowledge of materials, fixtures, fittings, appliances, and current design trends, with the ability to recommend products that suit different budgets and specifications.
- Strong commercial awareness, including quotation preparation, upselling and cross-selling, and working to sales targets while maintaining a consultative approach.
- Organizational and time-management skills, with the ability to manage multiple client projects, follow processes, and coordinate with design, installation, and trade teams.
- Comfort working in a hybrid environment, attending the Birmingham showroom regularly while completing some tasks remotely.
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