Wren Kitchens
Kitchen and Bedroom Sales Consultant
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Company Description
Wren Kitchens is the UK’s No.1 kitchen and bedroom retailer, designing and manufacturing thousands of spaces every year for homes across the country. With over 35 years of experience and more than 120 showrooms nationwide, Wren continues to grow through innovative design technology and highly rated customer service. All kitchens and bedrooms are produced in Wren’s own state-of-the-art UK manufacturing facilities, ensuring consistent quality, value, and reliable delivery. The company focuses on making exceptional design accessible to everyone, supported by award-winning service, flexible finance options, and a smooth end-to-end customer experience. Wren is dedicated to creating practical, personal spaces that are truly made for everyday living.
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Role Description
The Kitchen and Bedroom Sales Consultant is a full-time, on-site role based in Crawley. In this position, the consultant guides customers through the entire design and sales journey, from initial showroom consultation to final order placement. Day-to-day responsibilities include:
- Welcoming customers
- Understanding their lifestyle, budget, and design preferences
- Using design tools to create tailored kitchen and bedroom solutions
- Providing clear product information
- Presenting layout and material options
- Preparing accurate quotations
- Supporting customers in choosing suitable finance options
Additional duties include:
- Maintaining showroom standards
- Coordinating with installation and customer service teams
- Following up on leads
- Meeting agreed sales and customer satisfaction targets
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Qualifications
- Strong Communication and Customer Service skills to engage with customers, understand their needs, and provide a high-quality showroom experience.
- Experience in retail or sales environments, particularly within home improvement, furniture, or interiors.
- Good numerical and IT skills for preparing quotations, working with design software, and handling finance options.
- Goal-oriented, with the ability to work to sales targets, manage time effectively, and collaborate with showroom and installation teams.
- A background in design, interiors, or a related field, and prior experience in kitchen or bedroom sales, would be beneficial.
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