KITCHEN & BATHROOM SALES

📍 Keith | Full-time

We’re looking for a Kitchen & Bathroom Sales Person to join our well-established depot in Keith.

This is predominantly a sales role. We’re looking for someone who can build relationships with customers, understand what they want, create the right solution, follow up opportunities and, importantly, close the sale.

Our customers love seeing their ideas brought to life with great-looking 3D designs and realistic renders. You’ll be trained to produce these, so you don’t need to be an experienced designer. What we really need is someone with the personality, drive, enthusiasm and commercial awareness to turn a customer’s idea into an order.

THE ROLE

You’ll be responsible for guiding customers through the complete sales process, including:

• Design kitchens & bathrooms – Produce attractive plans and 3D renders that help customers visualise their finished project.
• Prepare quotations – Recommend suitable products, upgrades and alternatives while ensuring the customer gets the right solution for their budget.
• Manage the complete sales process – From the initial enquiry and design through to quotation, order and delivery.
• Upsell & cross-sell – Identify opportunities to add associated products and increase the value of each project.
• Build customer relationships – Develop trust with homeowners and trade customers and become their go-to person for kitchens and bathrooms.
• Liaise with suppliers & the wider KBM team – Working together on pricing, availability, ordering and delivery.
• Provide excellent customer service – Deal professionally with queries, problems and any issues that arise.
• Develop new business – We want someone who will actively look for opportunities rather than simply wait for customers to walk through the door.