Twinings
KPI and Reporting Analyst
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Application Deadline: 28 September 2024
Department: Program Optimus
Location: Andover
Description
Great People Work Here
Transforming WHAT we do and HOW we do it.
We are embarking on a huge program of global business transformation enabled by the implementation of a new global technology solution. The delivery and embedding of this technology solution across our highly successful and highly decentralized business will change the way we work forever, enabling greater data insight, simplification of processes and ways of working, and creating greater collaboration across the business.
Purpose:
The KPI Analyst will be responsible for delivering a suite of key performance indicators (KPIs) for the global business, creating visually engaging dashboards, and effectively engaging stakeholders to deliver business outcomes. This role requires a solid analytical mindset, a deep understanding of data visualization techniques, a positive attitude and exponential mindset, and effective communication skills to convey complex information in a clear and concise manner.
This role offers the opportunity to make a significant impact on the global business by providing valuable insights and facilitating data-driven decision-making. The ideal candidate will possess a motivation for data, a keen eye for detail, and a collaborative mindset to work effectively with stakeholders across the organization.
Scope:
Will require some flexibility in working hours aligned with a global role.
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Key Responsibilities
- Work closely with Director of Global Products, Product Owner team in addition to Finance Director and other key stakeholders to understand business and KPI requirements.
- Develop a comprehensive suite of KPIs to track business performance across different functions and regions.
- Create visually appealing dashboards using data visualization tools in collaboration with Data & Analytics team, e.g., SAP Analytics Cloud (SAC) to present KPIs in a clear and actionable format.
- Monitor and evaluate KPI trends, identify areas for improvement, and enable data-driven recommendations to ensure business growth.
- Collaborate with cross-functional teams to ensure alignment on KPI definitions, targets, and reporting methodology.
- Engage with stakeholders to communicate KPI development, explain methodology, and facilitate strategic discussions to improve business performance.
- Provide training and support to stakeholders on how to interpret and use dashboards effectively.
- Stay current on industry best practices and emerging trends in KPI reporting and data visualization to continuously improve reporting capabilities.
Skills, Knowledge and Expertise
- Previous experience working in a global or cross-functional environment and project tasks.
- Proficiency in data visualization tools.
- Strong analytical skills with the ability to interpret complex data sets and draw meaningful insights.
- Key project management skills, with the ability to meet deadlines and support competing priorities.
- Good communication and presentation skills both verbal and written, with the ability to convey technical information to non-technical audiences.
- Good attention to detail.
- Good relationship building skills.
- A strong ‘completer – finisher’. Able to get things done and deliver outcomes from others.
- High MS Office skills across Word, Excel, and PowerPoint.
- Ability to work under own initiative and take ownership of tasks.
- Ability and experience of working to tight deadlines without compromising quality.
- Demonstrable ability to flex style to suit the audience.
- Interested in the company’s vision for its future and about being part of the journey to get there.
- Growth mindset, highly motivated, and embraces change and opportunity.
- Acts as an ambassador for Program Optimus.
- High levels of cultural awareness.
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Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants, and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Competitive Car Allowance
- Electric Car Scheme
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