Excis Compliance
L2 Engineer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
WE’RE HIRING A LEVEL 2 ENGINEER IN THE UK!
Excis is a global IT support leader, driven by innovation and collaboration. We’re looking for a proactive Level 2 Field Engineer to provide onsite and deskside technical support, resolve end-user issues, monitor client environments, and maintain reliable IT operations across hardware, software, and network equipment. Join us for a rewarding career in a supportive, family-like environment where you’ll look forward to coming to work every day.
- Client in 190+ countries
- 6000+ Engineers
- 200+ Enterprise Clients
We foster an open, friendly, and supportive growth-oriented culture where individual achievements fuel team success. From resolving complex IT challenges to supporting users with their technology needs, we put our people first.
Start your journey with Excis and grow with us!
What You’ll Do:
- Onsite Desktop Support & Troubleshooting: Provide Level 2 onsite and deskside support by diagnosing and resolving end-user technical issues across PCs, laptops, peripherals, and mobile devices. Complete incidents and service requests within agreed SLAs while supporting users in a fast-paced enterprise environment.
- Infrastructure & Workplace Technology Support: Build and configure Gold images for customer PCs and laptops, support meeting rooms and video conferencing systems, troubleshoot printers and scanners, and assist with end-user data backup and restoration activities. Monitor network, PC, and peripheral equipment to ensure operational stability.
- Data Center & Service Operations Support: Provide smart hands support for data center equipment, including rack and stack activities, cable installation and management, component replacement, and tape changes for local backup routines. Maintain accurate documentation, communicate progress effectively, and collaborate with technical teams to ensure service continuity.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You Need:
- Technical Experience: Minimum of 3 years of onsite IT support experience with strong knowledge of desktop support, hardware troubleshooting, software installation, and enterprise IT environments.
- Desktop & Hardware Support: Hands-on experience supporting PCs, laptops, printers, scanners, mobile devices, peripherals, and workstation configurations. Experience with PC imaging, Gold image deployment, hardware replacement, and troubleshooting complex technical issues.
- Meeting Room & Infrastructure Support: Experience supporting Audio Visual (AV) equipment, video conferencing solutions, meeting rooms, and basic data center activities including rack and stack, cabling, and component replacement.
- Backup & Network Knowledge: Understanding of end-user data backup and restoration processes, network troubleshooting, and monitoring PC and peripheral equipment to maintain service availability.
- Customer Service & Communication Skills: Strong customer-facing skills with the ability to work independently, manage priorities effectively, and communicate clearly with technical and non-technical users. Fluent English and local language proficiency are required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
At Excis, your work matters. You’ll be part of a dynamic, hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth, continuous learning, and collaboration across diverse technologies.
Enjoy the opportunity to work with global clients, strengthen your field engineering expertise, and contribute to a worldwide IT support organization that values innovation, teamwork, and service excellence.
Ready to make a difference and grow your career? Apply now to join Excis in the UK and be at the forefront of IT support excellence!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location