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L2 Pharmacy Services Assistant Apprenticeship

DUDLEY
£13.3k/yr
Posted 10 days ago
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Level 2 Pharmacy Services Assistant Apprenticeship

A Level 2 Pharmacy Services Assistant apprenticeship is a great way to start a career in pharmacy. You’ll gain valuable workplace experience, develop customer service and pharmacy skills, and work towards a nationally recognised qualification while earning a wage.

Wage

  • £13,312 for your first year, then could increase depending on your age
  • National Minimum Wage rate for apprentices
  • Minimum wage rates (opens in new tab)

Training Course

  • Pharmacy services assistant (level 2)

Hours

  • Monday - Saturday. 32 hours per week. Shifts to be confirmed.
  • 32 hours a week

Start Date

  • Thursday 1 October 2026

Duration

  • 1 year

Positions Available

  • 1

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

For a Level 2 Pharmacy Services Assistant apprentice, normal daily tasks may include:

  • Serving and assisting customers
  • Receiving and checking prescriptions
  • Preparing and dispensing medicines under supervision
  • Ordering, receiving and storing stock
  • Checking stock levels and expiry dates
  • Labelling and packaging medicines
  • Giving advice on over-the-counter products
  • Handling payments and using pharmacy systems
  • Maintaining a clean, safe and organised pharmacy
  • Following health, safety and confidentiality procedures

Where you'll work

ABBEY ROAD
GORNAL WOOD
DUDLEY
ENGLAND
DY3 2PG

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider

  • HALESOWEN COLLEGE

Training Course

  • Pharmacy services assistant (level 2)
  • Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course Contents

  • Receive and log prescriptions
  • Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
  • Work according to legislative requirements, and organisational policies
  • Order, receive, maintain and issue pharmaceutical stock
  • Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
  • Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
  • Act in accordance with systems and organisational governance
  • Recognise and act within the pharmacy regulatory, legal and ethical standards
  • Support the team in the development of others
  • Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
  • Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
  • Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
  • Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
  • Demonstrate person centred care and support within a pharmacy setting
  • Make pharmacy patients and patient safety your first concern
  • Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
  • Maintain the interests of patients and the health of the public
  • Promote and advocate equality, diversity and inclusion
  • Promote healthy lifestyles to customers
  • Work safely within the parameters of your role using Standard Operating Procedures
  • Apply policies which relate to health and safety at work
  • Act appropriately in situations to prevent harm to yourself and others

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Training Schedule

  • 1 day per month online learning delivered by a tutor

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Essential Qualifications

  • GCSE in:
    • Maths and English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Team working
  • Initiative
  • Non judgemental
  • Patience

J T Egginton Pharmacy is an established community pharmacy serving patients and customers in the Gornal and surrounding areas. As a Pharmacy Services Assistant Apprentice, you will become part of the pharmacy team and gain valuable practical experience in a busy community setting.

You will learn how to support customers, process prescriptions, manage stock, assist with the preparation and supply of medicines under supervision, and provide excellent customer service. You’ll also develop your knowledge of pharmacy procedures, health and safety, confidentiality and the wider role of a community pharmacy.

This is an excellent opportunity for someone who is friendly, reliable and keen to build a long-term career in pharmacy while working towards a recognised Level 2 qualification.

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

After completing the Level 2 Pharmacy Services Assistant apprenticeship, an apprentice may progress into a qualified Pharmacy Assistant role and gain further experience. They may also have the opportunity to progress onto a Level 3 Pharmacy Technician apprenticeship, subject to meeting the entry requirements.

Contact Information

The contact for this apprenticeship is:

  • HALESOWEN COLLEGE
  • Tess Harris
  • tessharris@halesowen.ac.uk

Reference Code

  • VAC2000051691

Closing Information

  • Closes in 4 days (Friday 18 September 2026 at 11:59pm)
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Skills

customer service
communication
attend to detail
work in an organised manner
teamwork principles
show initiative
exercise patience
hygiene in a health care setting
medicines
medicines for self-medication
follow procedures to control substances hazardous to health
check information on prescriptions
respond to changing situations in health care
inform policy makers on health-related challenges
handle the logistics of medicinal products
communicate with customers
contribute to continuity of health care
use e-health and mobile health technologies
maintain pharmaceutical records
empathise with the healthcare user

Location

Abbey St, Gornalwood, Dudley DY3 2PG, UK

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