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L2 Pharmacy Services Assistant Apprenticeship
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Start your career in pharmacy with a Level 2 Pharmacy Services Assistant Apprenticeship
You’ll gain practical experience in a pharmacy, develop essential skills in dispensing and customer service, and work towards a recognised qualification while earning a wage.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Serving customers and patients professionally and courteously
- Receiving and processing prescriptions
- Supporting the preparation and dispensing of medicines
- Labelling and assembling prescription items accurately
- Ordering, receiving and storing medicines and stock
- Checking stock levels and expiry dates
- Maintaining a clean, safe and organised pharmacy
- Handling customer enquiries and signposting appropriately
- Supporting the pharmacy team with general administrative duties
- Following pharmacy procedures, confidentiality and health & safety requirements
- Working towards your Level 2 Pharmacy Services Assistant qualification while gaining valuable on-the-job experience.
Where you'll work
Neptune Health Park
Sedgley Road West
Tipton
DY4 8LY
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Pharmacy services assistant (level 2)
What you'll learn
Course contents
- Receive and log prescriptions
- Assemble prescribed items, undertake an in-process accuracy check and issue prescribed items
- Work according to legislative requirements, and organisational policies
- Order, receive, maintain and issue pharmaceutical stock
- Provide appropriate advice when authorised on supplied medicines and products, their storage and disposal
- Work within the parameters of Standard Operating Procedures (SOPs) of the pharmacy
- Act in accordance with systems and organisational governance
- Recognise and act within the pharmacy regulatory, legal and ethical standards
- Support the team in the development of others
- Maintain and further develop your own skills and knowledge through development activities; maintain evidence of your personal development and actively prepare for and participate in appraisal
- Communicate effectively with the public, carers and other health and social care professionals using a range of techniques to determine their needs, and keep information confidential
- Handle information (record, report and store information) related to individuals and/or patients in line with local and national policies
- Use pharmacy IT systems and other IT resources according to legislative requirements and organisational policies
- Demonstrate person centred care and support within a pharmacy setting
- Make pharmacy patients and patient safety your first concern
- Use judgement and refer service user as appropriate to another member of the team, GP, healthcare worker, manufacturer etc
- Maintain the interests of patients and the health of the public
- Promote and advocate equality, diversity and inclusion
- Promote healthy lifestyles to customers
- Work safely within the parameters of your role using Standard Operating Procedures
- Apply policies which relate to health and safety at work
- Act appropriately in situations to prevent harm to yourself and others
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Pharmacy Services Assistant Level 2
100% remote delivery - all college-based learning and tutorials are completed online, allowing you to gain your qualification while working in the pharmacy.
Essential qualifications
GCSE in:
- Maths and English (grade 3)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
Brutons Pharmacy Neptune is a busy community pharmacy based at Neptune Health Park in Tipton. The pharmacy provides NHS and private prescription services alongside a range of patient-focused services, including Pharmacy First, vaccinations, contraception and health screening. This is a great opportunity to join a community-focused team and gain valuable hands-on pharmacy experience while completing your Level 2 Pharmacy Services Assistant Apprenticeship.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
On successful completion, you can progress within community or hospital pharmacy, with opportunities to develop your skills and experience. You may also be able to progress onto a Level 3 Pharmacy Technician apprenticeship, subject to the employer and entry requirements.
The contact for this apprenticeship is:
HALESOWEN COLLEGE
Tess Harris
tessharris@halesowen.ac.uk
The reference code for this apprenticeship is VAC2000052833.
Closes in 10 days (Thursday 24 September 2026 at 11:59pm)
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