L3 Business Administration Apprentice

Location

Bestwood Village (NG6 8TU)

Closing Date

Closes in 31 days (Sunday 8 November 2026 at 11:59pm)

Job Summary

An apprenticeship designed to develop core business administration skills. Opportunity to gain hands-on experience in a busy office environment. Work alongside experienced staff while studying towards a Level 3 Business Administration qualification. Ideal for candidates looking to start a long-term career in administration.

Wage

£15,600 for your first year, then could increase depending on your age. National Minimum Wage rate for apprentices.

Training

Training Course: Business administrator (level 3)

Hours: Monday - Friday, 9:00am - 5:00pm. 37 hours 30 minutes a week

Start Date: Monday 16 November 2026

Duration: 1 year 6 months

Positions Available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Answer telephone and face-to-face enquiries, take messages, and relay information
• Perform general administrative duties including:
  • Data entry and data management
  • Filling, photocopying, and document handling
  • Typing and record maintenance
  • Meet and greet visitors professionally
  • Maintain organised filing systems in line with company procedures
  • Assist with ordering and managing office supplies
  • Support report preparation by collating information
  • Attend team meetings and reviews with line manager
  • Work to deadlines and follow instructions accurately
  • Maintain confidentiality at all times
  • Comply with company policies, including Health & Safety

Where you'll work

PWP Building Services Limited
The Oak’s Moor Road
Bestwood Village
NG6 8TU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider: NOTTINGHAM COLLEGE

Course Contents:

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
  • Write letters or emails
  • Create proposals
  • Perform financial processes
  • Record and analyse data
• Examples include MS Office or equivalent packages.
• Able to choose the most appropriate IT solution to suit the business problem.
• Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including:
  • Emails
  • Letters
  • Files
  • Payments
  • Reports and proposals
• Makes recommendations for improvements and present solutions to management.
• Drafts correspondence, writes reports and able to review others' work.
• Maintains records and files, handles confidential information in compliance with the organisation's procedures.
• Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement.
• Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
• Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates ability to influence and challenge appropriately.
• Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Uses the most appropriate channels to communicate effectively.
• Demonstrates agility and confidence in communications, carrying authority appropriately.
• Understands and applies social media solutions appropriately.
• Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard.
• Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
• Is able to review processes autonomously and make suggestions for improvements.
• Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
• Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
• Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
• Manages resources e.g. equipment or facilities.
• Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
• Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Plans required resources to successfully deliver projects.
• Undertakes and leads projects as and when required.