L3 Business Administrator Apprenticeship

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training.

The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:

• Level 2 Functional Skills in maths and English (if required)
• End-Point Assessment (EPA)
• Continued Professional Development training, organisational structure
• Legislation and Regulations
• Business Administration communication skills
• Stakeholder Engagement - both internal and external
• Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
• Record and document production - document layout, GDPR, Proof reading techniques
• Decision Making - cost benefit analysis, break even analysis, 5 Why’s, Root Cause Analysis
• Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
• Social Media in Business and personal
• Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
• Change management
• PESTLE analysis
• Finance - Budget Management, invoice processes
• Interpersonal skills - professionalism, coaching methods, organisational culture
• Presenting Like a Pro - workshop on how to deliver high quality presentations

Desirable qualifications

• GCSE in:
  • Maths and English (grade Level 4 or above) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Analytical skills
• Team working

At Local Vehicle Transport Ltd, we specialise in the nationwide movement of passenger cars and light commercial vehicles across the UK. Whether transporting a single vehicle or managing the delivery of an entire fleet, we provide a reliable and professional service tailored to our customers' needs.

Established in 2017, we have built a strong reputation for delivering excellent customer service and operational excellence.

Local Vehicle Transport Ltd is part of Local Car and Van Rental Ltd Group, one of the UK's leading suppliers of vehicles to the car rental industry, offering exciting opportunities to develop your career within a growing and successful business. https://www.localvehicletransport.co.uk (opens in new tab)

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

You will have the opportunity to join our team as a full-time employee.

The contact for this apprenticeship is:

BUCKINGHAMSHIRE COUNCIL
Sabrina Tebb
Sabrina.tebb@buckinghamshire.gov.uk

The reference code for this apprenticeship is VAC2000039329.