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L3 Learning and Development Practitioner Apprentice

Birmingham
£30.5k/yr
Posted 2 days ago
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We have a vacancy for a L3 Learning & Development apprentice to join our Learning & Development team.

You will be in a role where no two days are the same, assessing training applications, liaising with stakeholders and planning communications. You will be fully supported to meet the requirements of your apprenticeship.

Wage

£30,485 a year

Minimum wage rates (opens in new tab)

Changes in salary will be subject to the annual civil service pay review.

Training course

Learning and development practitioner (level 3)

Hours

We offer hybrid working with an average of 3 days a week in the office. We also offer flexible working hours over a 37 hour week between the hours of 7.00am and 6.00pm Monday - Friday. These will be agreed with your line manager.

37 hours a week

Start date

Monday 25 January 2027

Duration

1 year 6 months

Positions available

1

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Process learning applications, maintain accurate learning records and management information, and coordinate bookings, delegate communications and attendance information.
  • Provide customer support and guidance to learners, managers and stakeholders.
  • Support the collection and analysis of Learning Needs Analysis (LNA), evaluation and Return on Investment (ROI) data.
  • Create and deliver learning resources, guidance materials and communications.
  • Support procurement activities and associated financial processes, including purchasing, invoicing and expenditure monitoring.
  • Working with stakeholders across the business to clarify training needs and requests

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

  • 48 Granby Avenue, Birmingham, B33 0TJ
  • Berkeley House, Croydon Street, Bristol, BS5 0DA
  • The Lumen, St. James Boulevard, Newcastle Helix, Newcastle Upon Tyne, NE4 5BZ
  • The Ellipse, Padley Road St Thomas, Swansea, SA184AN

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MBKB LTD

Training course

Learning and development practitioner (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Identification of training/learning needs:

  • Identify and analyse learning needs: establish team and individual capability and learning gaps, in line with organisational performance outcomes and to enable effective evaluation. This may include the needs of the staff impacted by the move to a net carbon zero economy by 2050 and the requirements for a just transition.
  • Use sound questioning and active listening skills to understand requirements and establish root causes i.e. establishing that it really is a learning/training need, before developing L&D solutions.
  • Consult with stakeholders to draw out relevant information and provide feedback to inform learning and training needs requirements.
  • Use effective analytical skills to seek out and analyse information.
  • Take ownership through to resolution, escalating complex situations as appropriate

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Why you're a good match

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Why you're a good match

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Training/Learning design:

  • Design, construct and structure training / learning resources to meet a variety of needs, which will include:
  • Research of delivery options and resources including digital / online / blended solutions (including identifying existing resources)
  • Planning programmes / sessions / modules
  • Selecting appropriate delivery methods
  • Designing creative, engaging, appropriate, and inclusive learning activities (could be e-learning, digital collaboration, group sessions, blended etc.)
  • Developing materials and resources to support learning.

Training/Learning delivery:

  • Confidently engage all learners in structured learner-centered training, primarily of ‘content-driven’ training resources.
  • Plan, organise and prepare for a training/learning event/intervention in a timely fashion
  • Interact with learners of varying abilities, using a broad range of techniques and carefully planned and executed questioning techniques.
  • Facilitate and deliver learning in a face-to-face, blended and digital environment as appropriate.
  • Monitor a learner’s progress and deliver motivational and developmental feedback.
  • Manage participation, attitudes and behaviours to reach learning objectives.
  • Use effective coaching skills to enable learners to achieve learning objectives.

Evaluation:

  • Evaluate the impact of learning solutions - measure and assess development initiatives for effectiveness, business relevance, efficiency, and continually seek ways to improve learning solutions.
  • Build evaluation mechanisms for learning outcomes including the use of quantitative and qualitative feedback where appropriate.
  • Apply techniques to analyse the impact of training from learners’ experience.

Communication and Interpersonal:

  • Communicate and influence through a range of media e.g. phone, face-to-face, email, online / virtual, adapting their style to their audience.
  • Build trust and sound relationships with customers/learners/colleagues.
  • Handle conflict and sensitive situations professionally and confidentially.

Teamwork and Collaboration:

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  • Consistently support colleagues / collaborate within the team and L&D to achieve results.
  • Build and maintain strong working relationships with others in the L&D team, HR and the wider business as required.

Training schedule

At the end of this apprenticeship, you will have a level 3 qualification as a learning and development practitioner

Your training will be delivered by MBKB virtually with a dedicated coach to help you learn and develop (England only. Welsh applicants will be supported by Gower College for their apprenticeship)

You will be fully supported in the workplace with time for your apprenticeship work

Desirable qualifications

  • GCSE in:
    • English (grade 4)
    • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Team working

About this employer

We are the Driver and Vehicle Standards Agency, and we are 1 of the 5 executive agencies that make up the Department for Transport. We employ about 5,000 people across Great Britain to help us achieve our mission of keeping Britain moving, safely and sustainably. Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives. We make sure colleagues have the skills to meet the needs of Britain’s road users.

https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency/about/recruitment (opens in new tab)

Company benefits

  • Discounts for major retailers
  • Cycle to work scheme
  • Discounted gym membership
  • Pension

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

DVSA and the Civil Service offer a wide range of development and career progression opportunities

Once employed as a Civil Servant you will have access to internal vacancies across all departments

Ask a question

The contact for this apprenticeship is:

DVSA

Lisa Bayley

lisa.bayley@dvsa.gov.uk

The reference code for this apprenticeship is VAC2000052402.

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Skills

communication
identify digital competence gaps
work in an organised manner
customer service
solve problems
teamwork principles

Location

48 Granby Ave, Garrett's Green, Birmingham B33 0TJ, UK

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