How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Purpose
This role will be part of the account-based team and have support, training, access to the UK CBRE Lab services
About The Role
As a CBRE Program Manager, you will work with a team responsible for facilitating the program in the Life Sciences sector, in both client-facing and internally focused settings.
This job is part of the Lab Services with CBRE. They are responsible for the creation and delivery of strategic programs representing major company initiatives.
The role will manage, organize, and implement high-quality specialist engineering support to a wide range of laboratory equipment, including managing laboratory support operations to drive quality and efficiency for the client's scientific staff.
Key Accountabilities & Deliverables
- Day to Day management of the ILS account.
- Manage contractual obligations: Adhere to SLA timelines in accordance to agreed service scope of the account contract
- Plan activities: Organize day-to-day and long-range activities for Lab services to meet business demand and provide service excellence
- Personnel management: Ensures day to day activities for defined Lab services scope are planned and appropriately resourced and available. Responsible for Lab services personnel including hiring, promotions, recognition, discipline, and performance management.
- Maintain training records: Keep training records updated in readiness for internal and external audit
- Engage with CBRE communities: Connect with Lab services platform team/Pharma Services Communities of Practice.
- Maintain CMMS system: Ensure the client CMMS system is up to date and compliant, in readiness for internal and external audit
- Manage Account Budget: Responsible for setting annual client budget, liaising with all required stakeholders, regular reporting to client and internal stakeholders, and identifying cost-saving opportunities
Lab Manager Responsibilities & Duties
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
- Client Governance: Responsible for client stakeholder meetings, escalations, and reporting
- Daily operations: Oversee laboratory operations to ensure safety and Quality standards.
- Team management: Manage laboratory technicians, Engineers, and contract administrative staff.
- Policy development: Develop and implement laboratory policies and procedures.
- Research coordination: Coordinate research activities and implement continuous improvement projects.
- Equipment maintenance: Manage the Maintenance and repair of laboratory equipment via CBRE onsite engineers or Third Party Vendor contractors. Identify opportunities to increase CBRE onsite engineer maintenance and reduce vendor costs.
- Regulatory compliance: Monitor compliance with regulatory requirements.
- Safety audits: Conduct regular safety audits and risk/COSHH assessments.
- Department collaboration: Collaborate with other departments including Training, Sourcing, Finance, Platform teams to share best practice and implement program improvements
- Performance reporting: Prepare reports on laboratory performance, program KPI’s, Asset Insights, and Contract Savings
- Staff training: Train and mentor new laboratory staff, support teams personal development
- Process improvement: Seek opportunities for improvement in laboratory processes, collaborating with the client to align to business priorities
Qualifications & Experience
- Experience working as a laboratory engineer within a Pharmaceutical setting
What You’ll Need
The role requires working at a senior level through a complex delivery programme. You will work proactively on pathway improvement, from scoping and discussing with teams, to data analysis, collating plans, and providing recommendations for delivery. You should be able to handle highly complex information, develop clear and concise reports, communicate effectively, lead and influence at all levels, and grasp critical issues to distill them into clear management priorities. You will be a leader with a strong value set, driven to improve service, and possess a developed sense of personal resilience to navigate challenging discussions and support teams in mitigating risks and issues.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Experience And Skills
- Extensive knowledge and experience in lab and project management
- Expert organizational skills with an advanced inquisitive mindset.
- Detailed knowledge of laboratory-related projects with experience in all project stages, and reporting to client
- Demonstrable experience in scientific asset management.
- Experience in management of P&L and reporting financial performance internally and externally
- Experience in staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention.
- Experience in regulated client environments, such as GXP.
- Health and Safety experience
- Proven line management experience.
- In-depth knowledge of Microsoft Office products (e.g., Word, Excel, Outlook).
Why CBRE
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills