Zoetis
Laboratory Technician
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Role Description
Summary
- To actively participate in the day-to-day activities of the diagnostic laboratory operation ensuring all tests are carried out to the highest quality and within the agreed turnaround times.
- Assist in delivering a market-leading pathology service to all clients.
Core Competencies:
- Work safely in the laboratory – following all relevant SOP’s, health and safety, risk assessments, and COSHH documentation.
- Understand and follow all quality procedures to meet the required quality standards.
- Understand and comply with any internal or external regulations relevant to the workplace.
- Maintain excellent housekeeping, including laboratory maintenance procedures, cleaning, and decontamination.
- Understand and perform management, control, and disposal of laboratory waste.
- Always understand and adhere to Good Laboratory Practices.
- Undertake any mandatory training as required by the business.
Duties and Responsibilities:
- Perform routine investigations and participate in daily scientific and technical activities of the laboratory section.
- Participate in the receipt, recording, storage, allocation, and disposal of specimens – also identifying and resolving issues effectively.
- Participate in the input, retrieval, and analysis of data, seeking advice from a senior colleague where appropriate.
- Participate in the day-to-day maintenance and cleanliness of equipment and working areas.
- Prepare reagents and other materials for routine laboratory use following appropriate SOP’s.
- Perform general laboratory duties as assigned by the lab manager – e.g., Temperature checks.
- To work in accordance with SOPs at all times.
- Utilise the laboratory LIMS and other application software to authorised protocols.
- To actively participate in ongoing training and further learning/CPD where appropriate.
- Plan and prioritise work allocations – responding to the needs of routine and urgent activities.
- To contribute to the internal and external QC/QA procedures and highlight concerns to a senior colleague.
- Assist with telephone enquiries to and from the department.
- Assist with writing and updating SOPs used within the laboratory.
- Requesting and maintaining stock in an efficient way, ensuring correct supplies are always available.
- Ensure quality assurance reports for their designated section are maintained, issues highlighted, and reports available for review by the management/quality team.
- IQC is checked and signed off daily, and any issues are raised with a senior colleague.
- Participate in the training of other staff members when authorised and to assist with supervision of less experienced staff.
- Ensuring results are reported within expected TAT’s.
- Ensure laboratory maintenance is being performed and any quality assurance procedures are followed.
- Provide information for business cases when asked by an appropriate manager.
- Participate in test validation or external studies where appropriate.
- To undertake any other reasonable duty when requested to do so by an appropriate manager.
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Other:
- Be an ambassador for Diversity and Inclusion.
- Communicate and role model the values and behaviours of Zoetis.
- Communicate efficiently, courteously, and with clarity at all times, whether face-to-face, telephone, or electronic methods, referring enquiries to senior staff where appropriate.
- Undertake any other reasonable duty, when requested to do so by an appropriate manager.
- Demonstrate ongoing competency against training plans and participate positively in CPD (continuous professional development) activities.
- Complete all statutory, mandatory, and essential training within timeframes specified.
Safety:
- To observe safety regulations and attend mandatory fire, manual handling, and other courses as required.
- Report all incidents and adverse events to managers and assist in the investigations of any incidents.
- Participate in risk assessment monitoring.
- To ensure that the equipment within the area of work is maintained and operated as per SOP’s.
- To comply with VPG policy for annual mandatory updates and have knowledge of COSHH and Lifting and Handling Policies.
- Observe safety regulations and attend mandatory fire, manual handling, and other courses as required.
Skills & Experience
- The candidate must possess relevant experience within the laboratory.
- A good working knowledge of principles underlying testing procedures.
- Ability to train other technical staff where authorised and appropriate.
- An ability to work in a systematic manner. Be able to work independently to complete allotted tasks in a time-sensitive manner with a high attention to detail.
- High degree of dexterity required and able to concentrate for extended periods of time.
- Good knowledge of computer applications and LIMS including Word, Teams, Excel, and PowerPoint.
- Good problem-solving skills.
- Ability to manage change and create a positive environment throughout the change process.
- Takes responsibility for own personal development but also provides support to the development of others.
- Maintains required level of quality of their own work whilst encouraging others to do so.
- Ability to communicate effectively, courteously, and with clarity, always – demonstrates ability to communicate with a range of people, using a range of methods.
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Notice:
Unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine, or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.
Zoetis Recruiters will contact candidates via email from an address ending in @zoetis.com and may also initially connect with candidates through LinkedIn, including LinkedIn InMail. Zoetis does not use Gmail, Outlook, Yahoo, or other web-based/generic email domains to communicate about job opportunities, interviews, or offers of employment. If you receive a recruitment-related email message claiming to be from Zoetis that does not come from @zoetis.com, please treat it as suspicious. For your security, do not reply, click links, open attachments, share personal or financial information, or send money in response to unexpected or questionable recruitment communications.
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