Sprinklr
Large Enterprise Account Executive
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Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
Sprinklr is seeking a Large Enterprise Account Executive who will be responsible for managing key accounts that generate significant revenue. The ideal candidate will be responsible for establishing, nurturing, and expanding valuable relationships with customers. They will research and pursue new business opportunities and create connections with influencers, executives, and decision-makers.
What You’ll Do
- Develop new business sales revenue through account planning, territory planning, researching prospect customers, and completing field-based sales activities within a defined set of prospects, territory, or vertical.
- Develop sales opportunities, identify the decision-makers, and build champions at CMO, COO, and CTO levels.
- Listen, identify, and understand clients/prospective clients’ needs and deliver value and exceed expectations.
- Build relationships with multiple stakeholders and positively influence them.
- Strive to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue.
- Seek feedback at every opportunity so you can be the best you can be. Seek this from leaders, peers, and clients.
Who You Are
- You are one of the top 10% of the salespeople in your current company/division. You have a record of accomplishment of being one of the best. You are someone who pursues your passions with energy and commitment.
- You are incredibly smart and demonstrate great EQ (we are in a very fast-moving industry and you must be nimble of mind to keep up).
- You have 6+ years of successful Enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating complex & enterprise-wide SaaS deals.
- You have been successful in building relationships – Sprinklr is a best-in-class solution. We have succeeded because we genuinely care about how we make people feel. You share the same values and understand that relationships are everything and can use them to identify and develop new business opportunities.
- You love the Customer Experience revolution! Your desire and ability to embrace this change and understand how Sprinklr can impact the various functions of a global organization is critical.
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Our Mission
Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools, and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
- Lead a new category of enterprise software that we call Unified-CXM.
- Empower companies to deliver next-generation, unified engagement journeys that reimagine the customer experience.
- Create a culture of customer obsession, with trust, teamwork, and accountability.
We Believe in Our Product
Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We Invest in Our People
We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off — it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
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To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our Philosophy
Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams
Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
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