HM Land Registry
Lawyer & Business Support Officer
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Birkenhead, North West England, CH41 6DU : Croydon, London (region), CR0 2AQ : Coventry, West Midlands (England), CV1 2WT : Durham, North East England, DH1 5TR : Weymouth, South West England, DT4 9TT : Gloucester, South West England, GL1 1DQ : Kingston upon Hull, Yorkshire and the Humber, HU2 8JN : Leicester, East Midlands (England), LE3 5DR : Nottingham, East Midlands (England), NG2 1AW : Peterborough, East of England, PE2 8YY : Plymouth, South West England, PL6 5WS : Warton, North West England, PR4 1TE : Swansea, Wales, SA7 9FQ : Telford, West Midlands (England), TF3 4NT
Job Summary
HM Land Registry is looking for a Lawyer and Business Support Officer to join our Lawyer and Business Support Team (LBST). This is an exciting opportunity to support legal operations at the heart of the organisation, working alongside Land Registration Lawyers, Land Registrars and senior leaders across the Legal Operations Group.
In this varied and rewarding role, you will provide high-quality executive and business support, helping to ensure that operational and strategic priorities are delivered effectively. You'll be a trusted point of contact for senior colleagues, helping to coordinate activities, manage information and support decision-making across a dynamic and professional environment.
Job Description
As a Lawyer and Business Support Officer, you will play a vital role in enabling the smooth and effective delivery of legal operations across HM Land Registry. No two days will be the same. You could be coordinating senior leaders' priorities, organising key governance meetings, supporting recruitment activity, preparing briefing materials or helping implement new ways of working.
We're looking for someone who is highly organised, confident communicating with a wide range of people, and able to handle sensitive information with professionalism and discretion. In return, you'll join a supportive national team where you'll have the opportunity to develop your skills, broaden your experience and make a genuine contribution to a high-profile area of the business.
At HM Land Registry, we value diversity of thought, experience and background. We are committed to creating an inclusive workplace where everyone feels respected, supported and able to achieve their full potential.
Main Duties
As a Lawyer and Business Support Officer, You Will:
- Act as a trusted point of contact for senior leaders within the Lawyer and Business Support Team, managing enquiries and information professionally and sensitively.
- Provide proactive diary management and meeting support, ensuring senior leaders' time is used effectively and aligned to business priorities.
- Support effective decision-making by managing competing priorities and helping leaders focus on key objectives.
- Draft, coordinate and quality assure a range of communications, briefings, reports and correspondence for internal and external audiences.
- Track and monitor actions arising from governance meetings, ensuring they are progressed and completed in a timely manner.
- Coordinate recruitment, onboarding and resourcing activities, working in partnership with HR and recruitment colleagues.
- Support business planning and performance activities through collation, analysis and reporting of information and data.
- Organise and facilitate meetings, workshops, conferences and events, both face-to-face and virtually.
- Build and maintain strong working relationships with lawyers, registrars, business support colleagues and stakeholders across HM Land Registry.
- Support the implementation of new initiatives, processes and standard operating procedures.
- Manage sensitive or urgent matters calmly and professionally, escalating where appropriate.
- Coach and support colleagues within the business support community when required.
- Contribute flexibly to wider team priorities and operational delivery.
- Take ownership of your development and identify opportunities to improve processes and ways of working.
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Key Role Benefits
This role offers an excellent opportunity to develop your career while working in a collaborative and professional environment.
Benefits Of The Role Include:
- Regular exposure to and interaction with senior leaders across the Legal Operations Group.
- Involvement in strategic planning, governance and workforce-related activity.
- Opportunities to develop executive support, stakeholder management and organisational skills.
- Experience of working closely with legal professionals and senior decision-makers.
- A varied and engaging workload that will challenge and develop you.
- The chance to contribute to meaningful business improvement initiatives.
- Access to learning and development opportunities to support your career progression.
- The support of an experienced, knowledgeable and welcoming national team.
- Ongoing training and development to help you build confidence and capability in the role.
- The opportunity to work in an organisation that values inclusion, collaboration and continuous improvement.
Person Specification
To be successful in this role, you will be required to demonstrate the following criteria throughout the recruitment process.
Essential Experience:
- The ability to work well under pressure and manage a broad ranging workload with competing demands
- A strong team member, focused on working collaboratively to achieve a common goal
- Decision making
- Strong drafting and communication skills
- Ability to take responsibility for processes and process improvement
- The ability to respond quickly and positively to new developments in a rapidly changing environment
- Able to record and collate data accurately
Desirable Experience:
- Interested in learning aspects of law
- Ability to record and collate technical information on a case accurately for referral to lawyer
- Ability to engage with customers
- Call handling and providing an excellent Customer Service
- Seeks opportunities to work with people to make things happen
- MS Office Excel (Training will be provided)
For Further Information Please See The Attached Job Description.
Please note that you will not be assessed against the desirable criteria during the recruitment process.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Changing and Improving
- Leadership
Alongside your salary of £33,227, HM Land Registry contributes £9,625 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
#WeAreHMLR
At HM Land Registry our vision is a world leading property market as part of a thriving economy and a sustainable future. We are unique in terms of the economic and social impacts of our work, our ability to make a positive difference to the lives of our customers, our sense of mission, and our great people. They are the foundation of all we have achieved and all we aspire to in the future. We want our people to feel proud to work for HM Land Registry and able to fulfil their full potential.
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We have a strong and positive culture, a commitment to inclusivity, an emphasis on continuous learning and development, and flexible ways of working. We offer competitive pay and annual leave, attractive pension options and a wide range of other benefits.
We have integrity – we value honesty, trust and doing the right thing in the right way. We drive innovation – we are forward-thinking, embrace change and are continually improving our processes. We are professional – we value and grow our knowledge and professional expertise. We give assurance – we guarantee our services and provide confidence to the property market.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Upon applying you will be required to complete a Verbal & Numerical test before you can proceed with the rest of your application.
Then to apply for this vacancy, you will need to complete the short online application form and an anonymous CV that will demonstrate how you meet the essential criteria set out in the person specification and/or job description.
You Will Also Be Asked To Complete a Personal Statement Section (in No More Than 750 Words) And This Should Be Used To Outline Your Skills And Experience For The Role And Detail How You Meet The Essential Experience Criteria Listed Below:
- The ability to work well under pressure and manage a broad ranging workload with competing demands
- Ability to take responsibility for processes and process improvement
- The ability to respond quickly and positively to new developments in a rapidly changing environment
In the event of high application numbers we may use the below as the lead criteria during the pre-sift/sift stages.
The ability to work well under pressure and manage a broad ranging workload with competing demands
If successful at the sift stage, you will be invited to attend a blended interview, which we anticipate will be held on week commencing 5th October 2026.
Please review your application form before clicking ‘submit’ – once you have submitted, you will not be able to amend your application. Ensure your application form is received by the closing date for receipt of applications – this is 11:55pm on the advertised date.
The interview will assess the experience and behaviours listed in the attached job description. The assessment of the behaviours during the interview will be candidate lead and more information will be provided to those applicants successful at the sift stage.
Candidates may refer to notes within their interview, but they should be used as a prompt only.
HMLR
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