Pembrook Resourcing
LCV Service Advisor
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LCV Service Advisor – Dagenham
Do you have the right skills and experience for this role? Read on to find out, and make your application.
£32,000 - £42,000 per annum (including bonus)
An exciting opportunity has arisen for an experienced LCV Service Advisor to join a busy and successful commercial vehicle dealership in Dagenham.
We are looking for a customer-focused individual with experience in the commercial vehicle sector who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. This is an excellent opportunity to join a supportive team with fantastic earning potential and career progression.
Key Responsibilities
- Welcoming customers and managing their light commercial vehicle service and repair requirements.
- Booking LCVs in for servicing, maintenance, and repairs.
- Liaising closely with the workshop to ensure repairs are completed efficiently and on time.
- Keeping customers informed throughout the repair process.
- Preparing estimates, invoices, and processing payments.
- Maximising service department opportunities while maintaining excellent customer satisfaction.
- Ensuring all manufacturer and dealership processes are followed.
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The Ideal Candidate
- Previous experience as a Service Advisor, ideally within the commercial vehicle or motor trade sector.
- Excellent communication and customer service skills.
- Strong organisational skills with the ability to manage a busy workload.
- A professional, proactive, and team-focused attitude.
- Good IT and administrative skills.
- Full UK driving licence preferred.
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What's on Offer
- £32,000 - £42,000 per annum (including bonus).
- Competitive bonus structure.
- Ongoing manufacturer training and career development.
- Friendly and supportive working environment.
- Opportunity to join a well-established commercial vehicle dealership.
- Genuine opportunities for career progression.
If you're an experienced LCV Service Advisor looking for your next opportunity in Dagenham, we'd love to hear from you. Apply today
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