Firm-wide, Leadership and Professional Skills

• Coordinate firm-wide programmes covering induction, leadership and people management, client service, commercial skills and business development.
• Design and deliver workshops, briefings and induction sessions, including soft skills training supporting the Leadership Programme and Balanced Framework.
• Help managers embed learning through coaching, mentoring, peer discussion and practical application.
• Further develop AI coaching tools to support individual development plans and objectives.
• Support the performance review and objective-setting cycle for all employees and Partners.
• Support the implementation and embedding of partnership promotion and progression processes, providing evidence to the Remuneration Committee where required.

Compliance, Regulatory and Digital Learning

• Coordinate mandatory compliance and regulatory learning, including schedules, enrolment, communications, completion tracking, escalation and auditable records for SRA, Lexcel and other quality standards.
• Develop MBL Seminars+ as a core learning resource, creating role-based learning plans for support staff, early careers, professional development and mandatory training.
• Monitor completion, engagement and feedback to identify gaps and improve learning.

Course Administration and Learner Experience

• Manage the end-to-end learning calendar, including scheduling, invitations, venues, virtual links, materials, attendance, evaluation and follow-up.
• Maintain accurate learning records, course files, provider information, budgets and forward plans.
• Provide a responsive and professional service to learners, managers, facilitators and suppliers.

Evaluation and Continuous Improvement

• Evaluate learning through participation, feedback, knowledge, workplace application and agreed business outcomes.
• Provide management information to the HR Director and relevant leadership groups on impact, compliance, risks, costs and recommendations.
• Manage budgets and supplier relationships, continuously reviewing programmes and processes to improve quality and value.

Team Contribution

• Work collaboratively across the HR team, supporting wider people priorities where required.
• Handle personal, performance and development information with discretion and integrity.
• Act as a positive ambassador for learning and continuous development.

Skills & Experience Required

Essential

• Substantial Learning and Development or talent development experience, including coordinating programmes from needs analysis through to evaluation.
• Excellent organisation and project management skills, with the ability to balance administration with longer-term priorities.
• Experience designing learning pathways, programmes, workshops or blended learning for different career stages.
• Confident facilitation, presentation and communication skills, with credibility across all levels.
• Strong stakeholder management and consulting skills, including the ability to challenge constructively and translate business needs into practical solutions.
• Experience using learning systems, digital platforms and Microsoft 365, with strong attention to data, reporting and evaluation.
• A professional, discreet, inclusive and learner-focused approach.
• A recognised L&D, coaching, facilitation or CIPD qualification, or equivalent experience.

Desirable

• Experience within a law firm, professional services or regulated organisation.
• Experience supporting trainees, apprentices, early careers programmes or regulatory learning.
• Experience with MBL Seminars+ or a similar digital learning platform, with an understanding of SRA competence requirements and Lexcel or comparable standards.

Personal Attributes

• Highly organised and dependable, with strong attention to detail.
• Engaging and approachable, with the ability to build trust at all levels.
• Able to balance strategic thinking with hands-on delivery and administration.
• Curious, collaborative and improvement-focused, with the resilience to manage changing priorities.

Working Arrangements

• The role supports colleagues across all offices and requires regular collaboration across departments.
• Regular travel to offices and external careers or learning events will be required, including activity around Spalding and Alconbury.
• Occasional flexibility may be required outside normal working hours for inductions, learning events or careers activities.

Contact Ella at AJ Chambers for more detail