Oxford Health NHS Foundation Trust
Lead Administrator
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Exciting Opportunity for an Experienced Administrator/Office Manager
We have an exciting opportunity for an experienced administrator/office manager to join our large Single Point of Access (SPA) Team.
About the Role
The SPA supports all the administrative function countywide for the Children and Young People 0-19 service (CYP0-19). The service incorporates the Health Visiting, School Health Nursing and Family Nurse Partnership services.
Key Responsibilities
- Provide management and supervision to our team of B3 Administrators.
- Work in collaboration with our B4 Administrators, undertaking performance reviews, monitoring sickness absence, authorising annual leave and supporting recruitment.
- Lead and coordinate the workload in response to service demand and priorities to ensure administrative support is organized and responsive with high standards of performance.
- Manage the day-to-day allocation of workload in a timely and flexible manner ensuring staffing levels are adequate to support the demands of each task and ensuring service targets are met whilst ensuring client satisfaction.
- Work closely with Operational and Team Leads managing the office systems, whilst providing direct administrative support themselves.
- Lead and support developments to ensure the ongoing development of SPA.
- Line management and supervision of staff.
- Act as a central point of contact for queries and information on all administrative functions relating to the service.
- Liaise with senior management and the Performance and Information Team in order to ensure effective, timely and efficient administrative support to the CYP0-19 Public Health Service.
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Essential Duties
- Ensure comprehensive, effective and efficient administrative provision to the CYP0-19 Public Health Service.
- Develop and maintain admin processes to support all patient pathways into the CYP 0-19 Public Health Service.
- Responsible for creating and implementing administrative systems including electronic filing systems, templates, standard operating procedures and suggesting how systems can be improved.
Requirements
- Please note that this role will require us to undertake a DBS check as a part of your onboarding.
About Us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”
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Our values are: “Caring, safe and excellent”
Benefits
We offer a wide range of benefits designed to support your career and wellbeing. These include:
- Opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Contact Information
For further details / informal visits contact:
- Name: Sandra Wollner
- Job title: SPA Team Lead
- Email address: sandra.wollner@oxfordhealth.nhs.uk
- Telephone number: 07833048634
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