The Supervision team is expected to transfer into the FCA when new legislation takes effect. As consolidation progresses, responsibilities and ways of working may evolve. If you have any questions, please contact the Resourcing Partner.

This is an excellent opportunity to shape the future of payment systems supervision during a period of significant organisational change as the PSR consolidates into the FCA.

Role Responsibilities

• Acting as lead across the Supervision team’s casework, supporting strategic oversight, prioritisation and progression of supervisory cases
• Managing and leading complex supervisory relationships with a portfolio of different participants in payment systems
• Supporting the Manager of Supervision with development and delivery of the overall supervision strategy, including identification of emerging risks and areas of focus
• Championing innovation and continuous improvement in supervisory practice, including development of tools, approaches and ways of working
• Providing coaching, guidance and informal mentoring to colleagues across the team, supporting development, consistency and collaboration
• Building and maintaining a deep understanding of supervised firms, the environments they operate in and the strategic and operational risks they pose
• Supporting senior colleagues in the transition of payment systems supervision into the FCA’s supervision framework, including new ways of working, governance and engagement models
• Promoting a culture of collaboration, inclusion and learning within the Supervision team, acting as a role model for PSR values and behaviours

Skills Required

Minimum:

• Demonstrated experience in supervision, monitoring or regulatory relationship management roles within a regulator or regulated environment
• Experience of operating with significant internal and external influence, including engagement with senior stakeholders
• Ability to analyse complex information, identify key issues and produce clear, well-reasoned written outputs, including contribution to strategic assessments

Essential

• A solid understanding of supervision and its role in delivering effective, proportionate regulation
• Demonstrable experience of leading or coordinating complex regulatory or supervisory casework, including through periods of change or organisational transition
• Ability to communicate clearly and persuasively, both verbally and in writing, on complex issues
• Sound judgment, decision-making capability and professionalism when working on sensitive or high-profile issues
• Well-developed organisation and planning skills, along with the ability to manage both long-term work and daily priorities
• Experience of leading casework or project-based teams in achieving good regulatory outcomes
• Experience of economic regulation, competition policy or payments related public policy
• Line management experience
• Knowledge of the payments sector or another regulated industry

Benefits

• 25 days annual leave plus bank holidays
• Non-contributory pension (8–12% depending on age) and life assurance at eight times your salary
• Private healthcare with Bupa, income protection and 24/7 Employee Assistance
• 35 hours of paid volunteering annually
• Hybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)
• A flexible benefits scheme designed around your lifestyle

For a full list of our benefits and our recruitment process as a whole visit our [benefits page](benefits page).

Our values and culture

Our colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation and delivers better regulation.

If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.

We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.

Disability confident: our hiring approach

We’re proud to be a Disability Confident Employer and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes we may progress applicants whose experience most closely matches the role’s key requirements.

Useful information and timelines

Timeline

• Job advert closes: Midnight, 10 August 2026
• CV Review/Shortlist: 12 August 2026
• Interview: w/c 17 August 2026

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.