Stakeholder Facilitation & Decision Support

• Facilitate workshops with senior stakeholders, Product, Engineering, Operations, Compliance, Commercial, and Delivery teams.
• Drive structured conversations to clarify ambiguity, resolve conflicting priorities, and support informed decision-making.
• Produce clear decision logs, options analysis, impact assessments, and recommendation papers where required.
• Help stakeholders distinguish between business need, product scope, technical solution, operational constraint, and delivery risk.
• Support leadership by providing clear visibility of what is known, what is unknown, what is blocked, and what decisions are required.

Agile Transformation Support

• Support the adoption of Agile ways of working across complex delivery environments.
• Champion strong backlog hygiene, Definition of Ready, Definition of Done, dependency transparency, iterative delivery, and outcome-focused planning.
• Help teams move away from large, ambiguous project scope into structured, incremental delivery.
• Support the creation and improvement of Agile analysis standards, templates, and working practices.
• Coach and guide other Business Analysts in Agile requirements practices, story mapping, backlog structuring, and dependency analysis.

Documentation, Traceability & Governance

• Create and maintain high-quality analysis artefacts, including feature briefs, story maps, process flows, data flows, RACI matrices, decision logs, dependency matrices, readiness checklists, and impact assessments.
• Ensure traceability from business objectives through to features, epics, stories, acceptance criteria, risks, dependencies, and delivery outcomes.
• Support initiative-level reporting and governance by providing clear analysis inputs into status, confidence, risks, dependencies, and scope change.
• Maintain documentation standards across Jira, Confluence, and visual collaboration tools.
• Ensure analysis outputs are practical, current, and useful to delivery teams rather than static documentation.

Mentoring, Standards & Team Management

• Provide day-to-day guidance to the Mid-Senior Business Analyst.
• Set clear expectations for documentation quality, analytical structure, stakeholder engagement, and dependency tracking.
• Review key BA deliverables and ensure consistency across the program.
• Help build a stronger Business Analysis capability within the Agile delivery model.
• Leading by example and effectively manage a team of BA, any people related cyclical programmes e.g. Appraisals, regular 121’s and supporting a feedback culture within the team.

Required Experience

• 7+ years of experience as a Business Analyst in software, product, technology, or digital delivery environments.
• At least 2 years in a Lead, Principal, Senior, or strategic BA role.
• Proven experience supporting complex programs involving multiple teams, systems, domains, and stakeholder groups.
• Experience working in Agile delivery environments, including Scrum, Kanban, or hybrid Agile models.
• Practical exposure to scaled Agile planning, Joint Planning, PI Planning, Big Room Planning, or multi-team release planning.
• Strong experience with backlog structuring, feature definition, user stories, acceptance criteria, and Agile requirements management.
• Proven ability to map and manage complex dependencies across multiple teams.
• Strong workshop facilitation skills, including the ability to work with senior stakeholders and technical teams.
• Experience producing clear, structured, and decision-ready documentation.
• Strong Jira and Confluence experience.
• Excellent written and verbal English.

Required Skills

• Strategic analysis and structured problem solving.
• Strong stakeholder management and facilitation.
• Ability to translate business needs into actionable delivery artefacts.
• Ability to challenge assumptions constructively.
• Strong understanding of software delivery, APIs, integrations, data flows, environments, and operational readiness.
• Ability to work across Product, Engineering, Architecture, Operations, Compliance, and Delivery functions.
• Strong dependency, risk, assumption, and decision management.
• Ability to create clarity from ambiguity.
• Strong documentation discipline without creating unnecessary bureaucracy.
• Ability to mentor and raise standards across the BA function.

Nice to Have

• Experience in iGaming, live casino, gaming platforms, fintech, payments, SaaS, or B2B technology environments.
• Experience with operator integrations, API-based platforms, regulatory workflows, compliance requirements, or financial reporting.
• Experience with technology migration, platform modernisation, legacy system replacement, or sunset/sunrise initiatives.
• Exposure to SAFe, Agile at Scale, Lean-Agile, or Agile transformation programs.
• SAFe, Agile BA, Scrum, Product Owner, or similar certification.
• Experience with Miro, Lucidchart, Draw.io, or similar visual modelling tools.
• Experience supporting portfolio-level governance, OKR alignment, or initiative-level reporting.

Success Measures

• Complex initiatives enter Joint Planning / PI Planning with clear scope, visible dependencies, known risks, and actionable planning inputs.
• Product, Engineering, Delivery, and Operations stakeholders share a common understanding of the work.
• Dependencies are identified early, tracked clearly, and escalated before they become blockers.
• Requirements are traceable from business objectives to delivery backlog items.
• Business Analysis outputs help teams make decisions and deliver, rather than creating documentation overhead.
• The BA team is supported, aligned, and producing consistent analysis artefacts.

What’s in it for you?

• Experience a dynamic and team-orientated work environment.
• Opportunities for personal growth and learning
• An open, inclusive and supportive team where you will be valued, and your suggestions will be welcome.
• 26 days paid holiday per year. This is in addition to local bank holidays.
• Competitive salary
• €400 annual wellness Allowance
• Hybrid Working
• Risk Benefits such as pension, Life Assurance (4x annual salary),
• Private Medical Insurance
• Team Building Opportunities
• Flexible core hours between 10am – 4pm
• Receive support whenever you need it with our Employee Assistance Program, available 24/7.
• Local discounts and more.