Join Kainos and Shape the Future

At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.

We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.

Ready to make your mark? Join us and be part of something bigger.

Within the Kainos Microsoft AI Business Solutions capability, we help customers understand complex challenges and achieve meaningful improvements using Microsoft Business Applications, Power Platform, Copilot, AI-enabled business processes, and emerging agentic capabilities. This includes helping customers redesign services, processes, and ways of working for an AI-enabled future where people, automation, and intelligent agents operate together effectively.

Role Overview

As an ABS Business Consultant, you will lead discovery, advisory, shaping, and delivery engagements. You may lead standalone advisory activities or act as the lead business-facing consultant within a multidisciplinary team, bringing structure to ambiguity and turning customer needs into achievable delivery approaches, platform strategies, capability strategies, operating models, and Centre of Excellence designs.

This role is expected to lead the business consulting thread of an engagement, not simply contribute to it.

You are accountable for shaping business value, adoption outcomes, and recommendations that help customers achieve measurable improvements. You work closely with Functional Consultants, Architects, and Engineers to translate business outcomes into delivery approaches, whilst maintaining responsibility for customer value, stakeholder alignment, and sustainable change rather than solution configuration or technical design.

Key Responsibilities

• Lead discovery, advisory, and shaping activities, helping customers define challenges, opportunities, and desired outcomes.
• Facilitate workshops and stakeholder conversations, building alignment and influencing decisions across groups with different priorities.
• Evaluate options and make recommendations that balance customer value, user needs, feasibility, risk, and cost.
• Lead business-facing activities within multidisciplinary delivery teams, keeping customer and operational needs central to delivery.
• Analyse services, processes, and ways of working to define requirements, priorities, measures of success, and opportunities for future-state redesign enabled by Copilot, AI-enabled automation, and agentic capabilities.
• Lead the redesign of business processes, services, and ways of working to take advantage of Copilot, AI-enabled automation, and emerging agentic capabilities, ensuring future-state processes are value-led, governed, adoptable, and supported by appropriate human oversight.
• Work with Product Owners and delivery teams to shape MVPs, backlogs, roadmaps, and delivery approaches.
• Define value cases, success measures, benefit indicators, and outcome metrics that help customers understand the impact of change.
• Shape platform and capability strategies that help customers scale Microsoft Business Applications, Copilot, and AI-enabled services.
• Define operating models, Centre of Excellence designs, governance approaches, and target ways of working that enable sustainable adoption and control.
• Advise customers on how Microsoft Business Applications, Power Platform, AI, Copilot, and agentic business processes can improve services, operational outcomes, decision-making, and the way work is organized.
• Guide customers through change and adoption activities, including stakeholder engagement, readiness, communications, capability uplift, and benefits realization.
• Communicate clearly about options, constraints, and trade-offs, constructively challenging where appropriate.
• Identify and raise ethical, privacy, security, regulatory, and human oversight considerations, particularly when shaping AI-enabled solutions, engaging appropriate specialists where required.
• Contribute to proposals, estimates, presentations, and business development activities.
• Develop consulting methods and reusable assets, coach colleagues, and, where applicable, act as a People Manager.