Pinnacle Group Limited
Lead Caretaker

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Job Description: Lead Caretaker
Pinnacle Group are looking for an experienced Lead Caretaker to ensure that the internal school facilities are available, fully functional, Health & Safety compliant, and aesthetically pleasing where this fails within the remit of the caretaking team.
Our Total Facilities Management team delivers integrated asset management and maintenance services across education, leisure, corporate, health, and residential sectors. We focus on keeping facilities running smoothly, safely, and efficiently – helping our clients create spaces that work for everyone.
The ideal candidate will be an experienced and proactive caretaker with strong supervisory skills, capable of leading by example in a hands-on working supervisor role while ensuring school sites remain safe, clean, secure, and well maintained.
This is a full-time role with a varying shift pattern between the hours of 7AM-7PM, Monday-Friday.
Who We Are
Pinnacle Group is a market-leading national provider of housing, neighbourhood, and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.
We’re a people-first organisation with a values-driven culture that has stood the test of time - reflected in the way we care for both our employees and our customers.
Who We’re Looking For
We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.
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Key Responsibilities
- Ensuring security integrity of the school buildings and grounds through locking and unlocking, patrols, monitoring third party lettings.
- Carry out day-to-day duties according to daily schedule, i.e., litter picking, sweeping, refreshing toilets.
- Carry out defined Planned Preventative Maintenance responsibilities in accordance with each school's schedule and individual's skills.
- Carry out minor repairs and decoration works.
- Carry out initial investigations into reactive requests made during the day relating to deficiencies in accommodation and making temporary or permanent repairs or otherwise notifying management of the need to call in a service provider, in accordance with prescribed procedures and timescales.
- Respond to emergency situations such as floods, bodily fluids, and effecting temporary or permanent rectification in accordance with prescribed procedures and timescales.
- Daily visual checks of BMS, boiler, and hot water functioning monthly pest inspections.
- Weekly checking and clearing drains, gullies for blockages and weekly plant room check/plant changeover monthly change/sterilize shower heads painting (patch and programme)
- Investigating reactive requests, carrying out temporary repairs and notifying management of further repairs required


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Key Requirements
- Range of general handyman skills such as general DIY skills, minor plumbing, carpentry, electrical
- Ability to liaise with and assist external service providers
- Amenable and approachable personality
- Ability to work in a team
- Enhanced DBS check is required
Our Offer
We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect, and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.
As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities, and career progression.
Benefits
In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:
- Maternity/paternity packages
- Flexible Working Arrangements
- Life Assurance
- Enhanced Pension Scheme
- Additional Annual Leave
- Private Medical Insurance
- Cycle to Work Scheme
- Employee Assistance Programme
- Retail Discounts
- Childcare Assistance
- Season Ticket Loans
- Sick Pay Schemes
- Personal Development Plans
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