ICON plc
Lead, Clinical Trial Liaison
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Lead, Clinical Trial Liaison
ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients, and suppliers.
ICON is seeking a Lead, Clinical Trial Liaison (Lead CTL) to provide scientific and operational support to investigator sites while leading and developing Clinical Trial Liaison teams. This role combines hands-on study support with people leadership, helping teams deliver high-quality clinical trials and effective site engagement.
You will serve as the CTL team lead on studies employing multiple CTLs, ensure consistent and high-quality support to investigators and site staff, and coach CTL colleagues to strengthen capability, performance, and career development.
What you will be doing
- Lead CTL activities on studies employing multiple CTLs, coordinating workstreams, and supporting delivery to expected quality and timelines.
- Manage, mentor, train, and coach CTL team members and other colleagues, supporting continued career development within the division and ICON.
- Build a strong understanding of the scientific basis of assigned clinical trials and communicate complex scientific, protocol, and study information clearly to project teams, investigators, and site staff.
- Create educational materials that effectively communicate the science behind the clinical trial and support consistent site understanding.
- Build trusted relationships with investigators and site personnel to facilitate effective study conduct and site engagement.
- Identify scientific and operational barriers affecting recruitment, retention, and data quality, and work with study teams to address them.
- Identify effective pre-screening strategies for each trial and recommend practical improvements based on site feedback and patient pathways.
- Provide detailed, timely reports of interactions with investigators and site staff, including relevant insights for project teams.
- Contribute to tools, materials, and strategies that support site engagement and performance.
- Participate in business development activities and represent the CTL function as assigned.
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What you will bring
- Doctoral-degree level qualification such as a PhD, MD, or PharmD in a relevant scientific, medical, pharmacy, or healthcare discipline.
- Substantial experience in clinical research, medical affairs, or field-based roles involving direct interaction with investigators and clinical trial sites.
- Strong understanding of clinical trial design, Good Clinical Practice (GCP), and site operations.
- Ability to interpret complex medical and scientific information and explain protocol concepts clearly to different audiences.
- Proven relationship-building skills and credibility with clinicians, investigators, and site teams.
- Demonstrated leadership and people-management capability, including experience coaching, mentoring, and developing others.
- Excellent communication, presentation, influencing, and problem-solving skills.
- Ability to manage competing priorities and work effectively in a matrixed, global environment.
Get help with your application
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If you are an experienced clinical research professional who combines scientific credibility with strong people leadership and a passion for site engagement, we would welcome your application.
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Employment
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance-related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Salary Range
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