Syspro
Lead: Consulting & Solutions Delivery
Manchester
£82k – £88k/yr
Posted about 21 hours ago
Get notified of more jobs like this · No spam, ever
How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
Job Description
Role Overview
The Lead: Consulting & Solutions Delivery is responsible for leading and developing Syspro’s consulting and solutions delivery capability within the United Kingdom. The role ensures that consulting engagements consistently deliver high-quality customer outcomes while supporting the services organisation's commercial and strategic objectives.
Key Responsibilities
-
Regional Consulting Leadership
- Lead and develop Syspro’s UK consulting and solutions delivery capability, ensuring high standards of consulting quality and customer engagement.
- Provide leadership, mentoring, and support to Solutions Consultants and consulting team members across the UK region.
- Foster a high-performing consulting culture focused on accountability, collaboration, and customer success.
- Support career development, performance management, and skills growth within the consulting team.
-
Customer Engagement & Value Creation
- Build strong relationships with key customers and stakeholders to ensure consulting engagements deliver measurable business outcomes.
- Act as a senior escalation point for complex or sensitive consulting engagements.
- Ensure consulting teams engage effectively with customers to understand business challenges and align solutions accordingly.
- Promote a proactive, transparent, and responsive approach to customer communication throughout consulting engagements.
- Work with Sales and Customer Success teams to position consulting services as a strategic driver of customer value and solution adoption.
-
Consulting Capability & Delivery Quality
- Ensure consulting engagements maintain high delivery standards and follow established consulting practices and solution design principles.
- Provide guidance and support to consulting teams during complex solution design and implementation activities.
- Encourage consistent consulting approaches that improve delivery quality and reduce risk.
- Support regional consulting teams in addressing delivery challenges and improving overall engagement outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
-
Consulting Methodology & Delivery Standards
- Ensure adoption and consistent application of SYSPRO’s IDEAL implementation methodology across consulting engagements.
- Collaborate with the Lead: Project Management to ensure alignment between consulting methodology and project governance practices.
- Contribute to the continuous improvement of consulting frameworks, delivery approaches, and implementation standards.
- Support the development and adoption of consulting best practices that improve delivery consistency across the region.
-
Commercial Performance & Services Economics
- Monitor consulting performance indicators including billable utilisation, delivery efficiency, and services margin performance.
- Provide guidance on consulting scope management and engagement structuring to support sustainable commercial outcomes.
- Review services performance trends and identify opportunities to improve delivery efficiency and consulting value creation.
- Contribute to regional services planning and forecasting activities.
-
Resource & Capability Development
- Partner with Global Consulting Services Operations and regional leadership to plan consulting capacity and skills development within the UK team.
- Strengthen the Solutions Consulting capability by ensuring consultants possess strong functional, technical, and industry expertise.
- Identify training requirements and support ongoing professional development across the consulting organisation.
- Encourage continuous learning and the development of specialist consulting expertise.
-
Change Leadership
- Provide leadership and guidance during organisational or operational changes impacting consulting delivery.
- Support consulting teams and customers through evolving delivery models, new product capabilities, and services transformation initiatives.
- Help ensure organisational change initiatives are implemented effectively within the consulting team.
- Promote a culture of adaptability, resilience, and continuous improvement.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Internal Collaboration & Strategic Alignment
- Ensure the UK consulting team aligns with global consulting services standards, methodologies, and strategic initiatives.
- Provide input into global services initiatives and share regional insights that support broader organisational improvement.
Job Requirements
Minimum Level of Education
- Bachelor’s degree in Business, Information Systems, Engineering, or a related field.
Beneficial Qualifications
- MBS or equivalent postgraduate management qualification.
Minimum Experience
- 10–15+ years of experience in professional services or consulting delivery within enterprise software environments.
- At least 5 years of leadership experience managing consulting or solutions delivery teams.
- Proven track record improving consulting delivery quality, team capability, and customer outcomes.
Beneficial Experience
- Experience implementing Syspro or comparable ERP platforms.
- Experience working in structured implementation frameworks within complex delivery environments.
- Experience working in regional consulting leadership roles within global organisations.
Special Skills and Knowledge
- Consulting Leadership
- Strong expertise in enterprise software consulting and solution delivery.
- Customer Engagement
- Ability to build trusted relationships with customers and effectively manage complex engagement dynamics.
- Commercial Acumen
- Understanding of services economics, including utilisation, pricing models, and margin management.
Job Benefits
- 25 days annual leave + public holidays
- Hybrid working environment (2-3 office days, determined by distance to the office)
- 5% Employer pension contribution
- Private Health Insurance
- Death in Service Benefit equal to 4x salary
- Group Income Protection scheme
- Health Cash Plan
- Employee Assistance Programme
- Cycle to Work Scheme
- Bonus / Commission Payments
- Enhanced Maternity & Paternity Package
Salary
82000 - 88000 GBP (yearly)
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London