Ofgem
Lead Developer (Salesforce)
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About the job
Successful candidates may be based in any of our office locations – Cardiff, Glasgow or London. We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
Job summary
Across government, digital transformation depends on the delivery of secure, scalable and high-performing applications that meet user needs and support organisational priorities. As platforms such as Salesforce become increasingly central to service delivery, strong technical leadership is critical to ensure solutions are well-designed, resilient and aligned with enterprise standards. Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair and sustainable energy future, and high-quality engineering capability is essential to delivering this transformation.
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are delivering a broad portfolio of digital, data and AI initiatives. A key component of this is the Salesforce Centre of Enablement (CoE), which drives the development of Salesforce-based services that modernise business processes and improve data quality and service delivery.
As a Lead Developer (Salesforce), you will play a critical role in shaping the technical delivery of Salesforce solutions across Ofgem. You will provide hands-on leadership to development teams, setting standards, guiding design decisions and ensuring delivery of high-quality, secure and scalable applications. You will work closely with architects, product managers and delivery teams to translate requirements into robust technical solutions, while fostering a culture of best practice and continuous improvement.
This is a senior technical role requiring deep Salesforce expertise, strong engineering leadership and the ability to operate across complex delivery environments.
Job description
You will be responsible for:
- Leading the design, development and delivery of Salesforce solutions, leveraging platforms such as Service Cloud and Public Sector Solutions.
- Setting technical direction and coding standards, ensuring solutions are scalable, maintainable and aligned with enterprise architecture.
- Overseeing the development lifecycle, including design, coding, testing and deployment, ensuring adherence to best practice and governance standards.
- Defining and implementing test strategies, including automated testing approaches using tools such as Playwright, BrowserStack and Azure DevOps.
- Ensuring the quality, security and resilience of Salesforce applications through code reviews, assurance processes and testing standards.
- Managing integrations between Salesforce and external systems, using APIs and middleware to support seamless data exchange.
- Collaborating with stakeholders across product, architecture and delivery teams to translate business needs into technical solutions.
- Driving continuous improvement in development practices, including DevOps integration, automation and modern engineering approaches.
- Providing technical assurance and oversight of supplier and systems integrator delivery, ensuring adherence to standards and frameworks.
- Mentoring and developing developers, contributing to capability building and the wider engineering community.
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We are looking for:
A technically strong and experienced Salesforce developer who can lead development teams and drive high-quality delivery across complex projects. You will bring deep expertise in Salesforce engineering, alongside strong leadership and stakeholder engagement skills.
You may come from a Salesforce development or engineering leadership background, but you will demonstrate:
- Significant experience delivering Salesforce solutions within enterprise environments.
- Strong expertise in Salesforce Apex, Lightning Web Components (LWC) and integration patterns.
- Experience implementing CI/CD pipelines and automated testing using tools such as Azure DevOps and Playwright.
- A strong understanding of secure, scalable application development and modern engineering practices.
- The ability to lead teams, mentor developers and influence technical direction.
Relevant certifications such as Salesforce Certified App Builder and Salesforce Certified Platform Developer II are expected (or willingness to obtain).
Experience in public sector or regulated environments, and knowledge of DevOps governance and integration patterns, would be beneficial.
This is an opportunity to play a key role in shaping how Salesforce is used across Ofgem to deliver modern, user-centred digital services. You will lead the development of solutions that support critical organisational functions, ensuring they are robust, secure and capable of delivering meaningful impact.
Person specification
Essential Criteria
- Demonstrable experience leading Salesforce solution deliveries within an enterprise environment. (Lead Criteria)
- Demonstrable expertise in Salesforce Apex, LWC, integration patterns and CI/CD automation with Azure DevOps and Playwright testing. (Lead Criteria)
- Demonstrable experience in monitoring compliance with coding standards, architectural guidelines, and security requirements; enforcing quality assurance through code reviews and automated testing.
Holds or can obtain the following certifications or equivalent within 6 months:
- Salesforce Certified App Builder
- Salesforce Certified Platform Developer II
Desirable Criteria
- Experience in public sector Salesforce projects or regulated enterprise environments.
- Knowledge of DevOps governance, release management, and cross-platform integration with Azure or other cloud platforms.
- Experience of Playwright for testing.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace
Technical skills
You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.
Benefits
Alongside your salary of £49,452, OFGEM contributes £14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides opens in a new window.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
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Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance opens in a new window for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles opens in a new window, and will assess your Behaviours, Experience and Technical skills.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.
You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.
At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.
Feedback
Feedback will only be provided if you attend an interview or assessment.
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