The Natural Dispensary
Lead Digital Designer
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At The Natural Dispensary
We are dedicated to enhancing the well-being of our customers through natural health products. Servicing qualified healthcare professionals and their clients throughout the UK, Europe, and the rest of the world for over 18 years. We believe in the power of nature and are committed to creating a positive impact on our community and the environment.
We are proudly a family-founded company, employing over 100 people within our local community. Currently, we are undergoing our BCorp application and are dedicated to continuing to improve our company culture, practice, and reduce our impact.
We’re now entering an exciting phase of evolution: enhancing systems, strengthening relationships, and growing sustainably. Growth for us means more than revenue; it’s about empowering our people, elevating our service, and deepening our practitioner community.
About the Role
This role is a broad role that will own the visual output across our digital channels and printed materials, setting the standard for how our brand shows up, and art-direct external partners who support us. It will work closely with our marketing, brand, and commercial teams and have responsibility for leading the design craft across the business and managing the external designer or agency who produces our quarterly magazine. The business is in the middle of a significant digital transformation, rebuilding our ecommerce platform, sharpening our brand, and rethinking how we show up for the practitioners we serve. This role sits right at the center of that.
Key Responsibilities
Digital design
- Lead the visual design of our new ecommerce platform - UI, page templates, product and category experiences, and the design system that keeps it consistent as it grows
- Design the website day to day: landing pages, campaign creative, merchandising, and seasonal trading moments
- Design our email programme - modular, reusable templates plus campaign creative that holds up across clients and devices
- Create social and digital advertising assets at the pace those channels need
- Design mobile-first and responsive, with accessibility built in rather than retrofitted
- Work with the Digital & Growth Lead on conversion-focused design, producing variants for A/B tests and iterating on what the results show
- Improve the user experience across our digital touchpoints, balancing how things look with how well they work
- Combine copy, imagery, and video into designs that flow and feel considered
- Set and evolve TND's digital design standards so the brand scales across every screen
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Print and brand
- Design practitioner literature and product catalogues
- Create graphics for trade shows and events
- Art-direct our quarterly magazine - briefing, managing, and quality-checking the external designer or agency who produces it
- Prepare artwork for print and work with printers through to press
- Apply and evolve TND's brand guidelines across every touchpoint, digital and print, bringing fresh thinking to how they develop
Working across the business
- Brief, manage, and quality-check external design suppliers and freelancers
- Work with marketing, commercial, and buying teams to turn business goals into design that delivers them
- Balance recurring print deadlines against ongoing digital work, and flag early when priorities collide
Other
- Provide ad hoc support to the wider marketing team
- Other duties that would be reasonable and in line with skills, experience, and capabilities.
About You
Essential
- Demonstrable commercial design experience spanning both digital and print
- A portfolio showing strong typography, layout, and brand application
- Confident across Adobe Creative Suite, particularly InDesign, Photoshop, and Illustrator, plus Figma or a similar interface design tool
- Genuine production artwork experience: bleed and trim, CMYK and spot color, die-lines, pre-press, and proofing, and dealing with printers directly
- Experience applying and evolving an established set of brand guidelines
- Comfortable briefing and art-directing external designers or agencies
- Strong time management – ability to hold and manage continuous digital work, alongside recurring print deadlines
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Preferred
- Editorial or publication design - magazines, catalogues, or other long-form layout
- Motion graphics and video editing (After Effects, Premiere Pro)
- A working understanding of HTML and CSS
- Experience designing for ecommerce, ideally through a replatform
- An interest or previous experience in natural health, nutrition, or the practitioner world
What We Offer
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Opportunity to make a meaningful impact on the health and well-being of our customers and community.
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A supportive and inclusive workplace culture that values diversity and teamwork.
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£38,000 - £44,000 per annum salary
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33 days annual leave, inclusive of Bank Holidays.
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Paid sick leave.
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This role is based in our Stroud offices; however, we are willing to consider some hybrid working - 3 days per week in the office, 2 from home. The office needs to be commutable; we are open to discussing the pattern for the right person.
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Life Insurance.
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Staff Discount.
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Garden at work project.
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Company lunches and social events.
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Company pension.
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Cycle to work scheme.
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Employee discount.
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Health & wellbeing programme.
How to Apply
Interested candidates are invited to submit their CV and a short cover letter note detailing your passion for our mission to recruitment@naturaldispensary.co.uk. Please include “Lead Digital Designer” in the subject line.
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