Navigators
Lead EHCP Coordinator

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Lead EHCP Co-Ordinator
Business Area: Central team
Contract Type: Permanent
Working Pattern: Full time, term time only
Pay Scale: £37,000-£42,000
Role Purpose
The Lead EHCP Co-Ordinator plays a critical role in ensuring that learners with Education, Health and Care Plans (EHCPs) receive the support required to achieve their educational, personal and developmental outcomes. The post holder is responsible for the coordination, monitoring and quality assurance of EHCP processes, ensuring compliance with statutory requirements and the effective implementation of learner support provision.
Working closely with the Navigators Education and Assessment Teams, the Lead EHCP Co-Ordinator ensures learner needs are accurately identified, appropriate interventions are implemented, and progress towards EHCP outcomes is regularly reviewed and evaluated. The role involves maintaining high-quality documentation, facilitating multi-agency collaboration and ensuring timely communication with local authorities, parents/carers and other stakeholders.
In addition, the Lead EHCP Co-Ordinator provides leadership and management to the EHCP team, driving service excellence, quality assurance and continuous improvement across EHCP provision. They will support, develop and supervise team members, ensuring statutory deadlines are met, workloads are effectively managed and high standards of practice are maintained. The post holder will act as a key point of expertise for complex EHCP cases and will contribute to the strategic development of SEND provision across Navigators.
The Lead EHCP Co-Ordinator champions inclusive practice, promotes positive outcomes for learners with SEND and works collaboratively with internal and external stakeholders to ensure that every learner receives effective, person-centred support.
Key Responsibilities
Team Leadership and Management
- Provide day-to-day leadership and operational oversight of the EHCP team, ensuring high standards of service delivery and compliance with statutory requirements.
- Manage, support and develop EHCP Coordinators and administrative staff through regular supervision, coaching and performance management.
- Allocate caseloads effectively across the team, ensuring workloads are balanced and statutory deadlines are met.
- Monitor the quality and accuracy of EHCP documentation, review reports and annual review processes through regular quality assurance activities.
- Identify training and development needs within the team and coordinate ongoing professional development opportunities.
- Develop and implement systems and processes to improve efficiency, consistency and compliance across EHCP operations.
- Produce management information and performance reports relating to EHCP reviews, learner outcomes, statutory compliance and local authority feedback.
- Act as the first point of escalation for complex EHCP cases, complaints and multi-agency disputes, ensuring timely and effective resolution.
- Contribute to strategic planning and continuous improvement initiatives to enhance SEND provision across Navigators.
EHCP Management and Documentation
- Lead and coordinate annual and interim EHCP reviews in line with statutory requirements.
- Chair review meetings for EOTAS learners, ensuring a person-centred approach that includes the voice of the learner, their family, and relevant professionals.
- Gather and analyse multi-agency input to evaluate progress against EHCP outcomes and recommend updates or amendments as needed.
- Maintain and update all EHCP-related paperwork, ensuring timely dissemination to relevant staff, local authorities, virtual schools, and parents/carers. Work closely with the Navigators Education and Assessment teams, to ensure learner needs are accurately identified and reasonable adjustments are made to their programmes.
- Organise and conduct half-termly review meetings for students with EHCPs, to monitor progress towards EHCP outcomes and end goals, adjusting support and documentation, as necessary.
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Learner Progress and Outcomes
- Monitor and support students to achieve the best possible progress toward their EHCP targets and end goals, through targeted interventions and ongoing evaluation.
- Provide training for staff on effective target setting. Monitoring and quality assuring these targets.
- Provide advice and collaborate with Team Leaders/mentors to share effective strategies, resources, and communication methods for meeting individual learner needs.
- When concerns about learner progress arise, implement interventions and support for Team Leaders/mentors.
Reporting and Communication
- Attend Personal Education Plan (PEP) meetings for students with EHCPs who are in care, ensuring Navigators input is accurately represented.
- Collaborate with Virtual School Heads, social workers, and other professionals to contribute to the holistic planning and review of the learner’s educational progress.
- Prepare and present detailed reports on EHCP progress, outcomes, and support strategies during PEP meetings.
- Ensure that the EHCP objectives are aligned with the targets set in the PEP and that both plans are implemented cohesively.
- Monitor and track the implementation of agreed actions from PEP meetings, ensuring timely follow-up and communication with relevant stakeholders.
- Maintain accurate and up-to-date records of all PEP meetings, including minutes, action points, and outcomes.
- Advocate for the educational needs of looked-after children, ensuring their EHCPs are effectively supporting their academic and personal development.
Staff Coordination and Information Sharing
- Share EHCP-related information during staff meetings and coordinate follow-up actions to ensure consistency in support.
- Ensure staff are well-informed about EHCP requirements and monitor completion of agreed actions.
- Work with the Education team to align the curriculum with the specific needs of students.
Promoting Inclusivity
- Champion Navigators as a leading inclusive setting, fostering confidence among staff, learners, parents/carers, and external stakeholders.
- Promote a supportive and inclusive learning environment that recognises and addresses individual learner needs effectively.
- Provide guidance and support to mentors on best practices for supporting students with SEND.
Safeguarding
- The EHCP Coordinator must prioritise the safety and wellbeing of all learners, ensuring that safeguarding policies and procedures are rigorously followed.
- Work closely with the Designated Safeguarding Lead, to identify and act on any concerns related to child protection, including those that may arise during EHCP reviews or communication with external agencies.
- Promote a culture of vigilance and proactive safeguarding within the college community, ensuring that all staff understand their responsibilities and statutory obligations.
- Maintain confidentiality and professionalism in handling sensitive information about learners and families, ensuring compliance with legal and ethical standards.
Skills and Abilities
- In-depth Knowledge of SEND and EHCP Processes: Comprehensive understanding of the SEND Code of Practice (2015), Education Health and Care Plans, and statutory duties relating to SEND (Equality Act, 2010 and CAFA 2014).
- Strong Organisational and Administrative Skills: Ability to manage EHCP/SEND documentation, and review schedules efficiently and accurately.
- Effective Communication and Interpersonal Skills: Skilled at liaising with a range of stakeholders including students, parents/carers, local authorities, virtual schools, and internal staff.
- Collaborative Teamwork: Ability to work closely with teaching staff, leadership, and external professionals to coordinate support and share best practices.
- Analytical and Monitoring Skills: Competent in tracking learner progress against outcomes – including EHCPs - and adjusting support plans accordingly.
- Problem-solving and Decision-making: Confident in identifying issues related to learner progress or EHCP implementation and escalating concerns appropriately.
- Commitment to Inclusion: Demonstrate passion and commitment to fostering an inclusive learning environment aligned with the Navigators’ vision and values.
- Adaptability: Able to respond flexibly to changing learner needs and statutory requirements within an Alternative Provision context.


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Experience and Qualifications
Essential
- Experience in coordinating or managing processes related to EHCP, including assessments and reviews.
- Experience in managing a team/Leadership responsibilities
- Previous experience in similar roles such as SEND officer, Family Support Worker, Education Welfare Officer
- Experience liaising with Multi agency specialists including Schools, clinical professionals, social care teams and parents or carers
- Excellent record keeping/report writing skills
- Full UK Driving Licence and access to own vehicle with appropriate business insurance (or willingness to obtain)
- GCSEs in maths and English at Grade C/4 or Level 2 functional skills
Desirable
- Teaching qualification e.g. QTS or PGCE
- Assistant SENCO qualification/SENCO qualification
- Degree in a relevant field-I.e. Psychology, Education or Social care
Behaviours and Attitudes
- Empathy: Demonstrates a deep understanding of the challenges faced by students and their families, actively listening and responding to their needs with compassion.
- Work Ethic: Exhibits a strong commitment to the role, consistently going above and beyond to ensure that each student's EHCP is effectively managed and implemented.
- Integrity: Upholds ethical standards in all interactions, ensuring transparency and accountability in the EHCP process, and maintaining confidentiality of sensitive information.
- Resilience: Maintains a positive attitude in the face of challenges, adapting strategies to overcome obstacles and ensuring that students receive the support they need.
- Trust: Builds trusting relationships with students, parents, and colleagues, fostering an environment where stakeholders feel comfortable sharing concerns and collaborating on solutions.
- Authenticity: Encouraging open communication and creating a safe space for students and families to express their needs and aspirations.
- Commitment: Shows dedication to continuous professional development, actively seeking opportunities to enhance knowledge and skills related to EHCP processes and special educational needs.
- Honesty: Communicates openly and truthfully with all stakeholders, providing clear information about the EHCP process, expectations, and available support.
- Enjoy: Cultivates a positive atmosphere that encourages students to engage in their learning journey, celebrating achievements and fostering a love for learning.
- Learn: Demonstrates a commitment to personal and professional growth by reflecting on experiences, seeking feedback, and applying new knowledge to improve practices.
- Respect: Treats all individuals with dignity and respect, valuing diverse perspectives and fostering an inclusive environment for students with varying needs.
Declarations
We aim to create and maintain a safe environment and community where all young people and adults feel safe, secure and valued.
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