Davies
Lead File Handler
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Lead File Handler
Department: Legal
Employment Type: Permanent - Full Time
Location: Liverpool
Description
As part of our ongoing growth strategy, we are looking for a Lead File Handler to join our Industrial Disease team in Liverpool to help service their ever-growing roster of clients across Industrial Disease.
Take ownership of your own caseload, including NIHL and other disease claims, while making a real impact on clients’ outcomes.
Play a key role in shaping team strategy, mentoring junior colleagues, and identifying opportunities for innovation and growth.
Join a dynamic, supportive, and sociable team with excellent career development opportunities.
Key Responsibilities
- Manage your caseload efficiently, reviewing documents and evidence, handling disclosure, preparing reports, and progressing claims.
- Conduct investigations with Insurers and Insureds, gather and assess witness statements, instruct and liaise with experts.
- Attend court appointments, conferences, and trials, ensuring deadlines and court timetables are met.
- Maintain strong relationships with clients, stakeholders, and colleagues, providing clear instructions and effective communication.
- Mentor and develop Assistant File Handlers, ensuring all work aligns with SRA Standards & Regulations and Keoghs Values.
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Skills, Knowledge & Expertise
- Demonstrates strong technical proficiency in handling NIHL disease claims; experience in other disease matters is a plus.
- Effective negotiator with excellent interpersonal, listening, and communication skills.
- Highly self-motivated, able to prioritise, organise, and work under pressure while maintaining attention to detail.
- Proactive contributor to team growth, sharing knowledge, supporting training, and improving processes.
WHY APPLY
- Be part of a fast-growing, respected team where your work makes a difference.
- Access career development, mentoring, and leadership opportunities.
- Work in a friendly, professional environment that values innovation, collaboration, and results.
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Job Benefits
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 year’s service
- Pension Contribution based 5% Employee / 3% Employer
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
*after successfully completing probation
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