Provide Community
Lead for Making Every Contact Count
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Job Description
The Essex Wellbeing Service, part of Provide Community and funded by Essex County Council, supports residents to reduce loneliness, live independently, stop smoking, improve their lifestyle, and take part in the NHS Health Check Programme.
Role Overview
The role will lead on promoting Making Every Contact Count (MECC) across all partner organisations. This includes helping staff understand MECC, encouraging them to use everyday conversations to support health and wellbeing, and acting as the main point of contact for any questions, support, or training.
You will work with the EWS Single Point of Access Manager on our Care Navigation Partnership to strengthen MECC opportunities by bringing partners together.
Key Responsibilities
- Lead on the direction and development of the 3-year MECC training plan.
- Lead the development and delivery of MECC in Essex.
- Find practical ways to embed MECC into services.
- Co-produce MECC training and resources tailored to organisations' needs.
- Deliver MECC training across the county, both internally and externally.
- Organise and coordinate internal and external meetings with a range of stakeholders.
- Produce clear reports, documents, and presentations.
- Build positive relationships with partners.
- Respond to enquiries via phone, email, virtually, or in person.
- Evaluate outcomes and translate these into recommendations to improve delivery and participant understanding of MECC.
- Keep accurate records in line with information governance rules.
- Act as the main contact for MECC support and training.
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About Provide
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
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Our Values
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Equal Opportunities
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Contact Information
For further details / informal visits contact:
- Name: Elijah Lyttelton
- Job title: EWS Lead Provider
- Email address: elijah.lyttelton@nhs.net
- Telephone number: 07580911780
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