Lead for Making Every Contact Count

We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.

Detailed Job Description And Main Responsibilities

The postholder will lead on the development and delivery of Making Every Contact Count (MECC) across Essex, working with partner organisations to identify and strengthen opportunities to embed MECC into services.

A key responsibility will be to lead on the direction and development of the 3-year MECC training plan, as well as the wider development and delivery of MECC across Essex. The postholder will identify practical ways to embed MECC into services and will co-produce MECC training and resources tailored to the needs of individual organisations.

The role will involve delivering MECC training across the county to both internal and external organisations. The postholder will act as the main point of contact for MECC support and training, responding to enquiries via phone, email, virtual meetings, or in person.

Working closely with partners will be an important part of the role. The postholder will organise and coordinate internal and external meetings with a range of stakeholders and build positive relationships with partner organisations. The postholder will also work with the EWS Single Point of Access Manager on the Care Navigation Partnership to strengthen MECC opportunities by bringing partners together.

The postholder will produce clear reports, documents, and presentations and will evaluate outcomes, translating findings into recommendations to improve delivery and participant understanding of MECC.

The role requires accurate record keeping in accordance with information governance rules and the ability to work effectively in a busy environment with multiple partners and varied priorities.

Strong communication and relationship-building skills are essential. The postholder must have good knowledge of the Essex area, hold a driving licence, and be able to travel regularly around the county.

Person specification

Qualifications

Essential criteria

• Degree /NVQ L6 in Public Health or relevant level of qualification or significant previous proven experience delivering and coordination training programmes

Work Related Knowledge & Experience

Essential criteria

• Demonstrable experience of managing multiple workstreams with different organisations and partners
• Demonstrable experience of a range of IT applications: Microsoft Office, Excel, Powerpoint, including data manipulation skills, Web Applications and project management systems
• High level of experience in dealing with key stakeholders and dealing with sensitive and confidential information
• Experience in change management

Desirable criteria

• Experience of managing outside events/activities
• Clear and demonstrable understanding of health inequalities and the main issues affecting the local community and behaviour change models.

Skills & Aptitudes

Essential criteria

• Strong communication skills with excellent writing, data entry and presentation skills to colleagues, partners and service users
• Responsible for the service development by exploring innovative solutions and suggesting different approaches.
• Ability to work independently to manage workload with minimal supervision and strong prioritisation skillsoad on a daily basis.
• Experience and management of financial and physical resources

Desirable criteria

• High level of experience of producing precise reports and analysis for optimal resource allocation

Personal Attributes

Essential criteria

• Understanding of and commitment to opportunity and good working relationships
• Flexible working within the operating hours of the service, which will include evenings and weekends.
• Professional, calm and efficient manner with a positive, flexible and Can-Do approach
• Commitment to continuing professional development
• Ability to demonstrate the NHS values and behaviours in all aspects of work and interactions with colleagues, stakeholders, patients and service users

Circumstances

Essential criteria

• Hold a driving licence with access to a car, with the ability to travel across Essex

Further Information

How will we contact you?

All correspondence for this post will be by email or text messaging. Please register for text messages on your TRAC account. Applicants are advised to check their email accounts regularly to ensure that email filters are set to allow our mails. As we often have many applicants for jobs at Provide, we regret that we will only be able to contact those external applicants who are shortlisted for interview. Therefore if you have not heard from us within 2 weeks of the closing date, then please assume you have not been shortlisted for interview on this particular occasion. Internal candidates who are unsuccessful can seek feedback from the recruiting manager. If you wish to contact the Recruitment Team, please do this via provide.recruitment1@nhs.net If you wish to contact the Recruiting Manager about the vacancy/role or for feedback after interview, their details are provided within the advert.

Checking progress on your application?

To check progress on your application, please log into your TRAC account. We aim to keep you updated on the status of your application as soon as we can.

Closing Date

Provide reserves the right to close this vacancy at any time or bring forward the closing date should it have an overwhelming response. We therefore encourage an early application to ensure consideration for this post.

Professional UK clinical registration required for the role?

If we require you to hold UK professional clinical registration to undertake a role we appoint you to, Provide will pay for your registration during the first year of your employment.

COVID-19 Vaccination

Provide CIC continues to encourage all colleagues to ensure they have been double vaccinated and received a booster vaccination.

We recognise taking the vaccine provides the best defence against COVID 19 for our patients, service users, customers, fellow colleagues, and their families.

Anti Fraud

Our staff have been trained in 'Anti-Fraud' and will use technology to examine identity/immigration documents.

Disability

If you have a disability and need assistance or more time to complete your application or attending interview, please contact a member of the HR Services Team on 0300 3030 2661 or provide.recruitment1@nhs.net.

Work Trials

Please check with your local Job Centre Plus to see if you are eligible for a Work Trial. If you are interested in trying this job first, please contact the HR Services team and we can help you make the arrangements with the Job Centre and the Recruiting Manager.

We are committed to equal opportunities, flexible working practices and the National Living Wage.

Successful Applicant

You will be required to bring all your documentation to your interview to show the