Infrastructure, Cloud & Security

• Administer and develop the Microsoft Azure and Microsoft 365 estate — Entra ID, Intune, Conditional Access, Exchange Online, SharePoint, Teams, and Azure Virtual Desktop
• Manage and optimise network infrastructure across sites — switches, firewalls, VPN, Wi-Fi, and internet connectivity — with a strong focus on resilience and proactive monitoring
• Lead on security posture improvements including patch management, vulnerability remediation, identity governance, and security alerting

Process & Collaboration

• Participate in the onboarding of new 1st line engineers where technical depth is needed, and be a reliable reference point for the 1st line team on complex escalations
• Work closely with the IT Infrastructure Manager to identify areas for automation, efficiency improvement, and platform development across the team's toolset
• Ensure all work is delivered in line with change management processes, data protection requirements, and IT security policy

Essential Requirements

• Demonstrable experience at 3rd line infrastructure level, with a strong track record of resolving complex, multi-system incidents
• Deep working knowledge of Microsoft Azure — including Entra ID, Intune, Azure AD, Conditional Access, and Azure Virtual Desktop
• Strong Microsoft 365 administration skills — Exchange Online, Teams, SharePoint, OneDrive, and licensing
• Solid, hands-on networking experience — TCP/IP, DNS, DHCP, VLANs, firewall rule management, and VPN
• Experience developing or administering an ITSM platform — building workflows, automations, forms, and reporting (Freshservice, ServiceNow, or similar)
• Comfortable working autonomously on technical problems with minimal direction, and equally comfortable documenting and communicating findings clearly
• Strong diagnostic skills and a methodical, structured approach to problem-solving
• Ability to explain complex technical concepts clearly to colleagues at varying levels of experience

Desirable / Advantageous

• Microsoft AZ-104 (Azure Administrator Associate) or AZ-305 (Azure Solutions Architect Expert)
• Microsoft AZ-800 (Administering Windows Server Hybrid Core Infrastructure)
• Experience with Freshservice specifically — including workflow automations, API integrations, and custom reporting
• PowerShell or other scripting experience for automation of routine infrastructure tasks
• Experience with Palo Alto GlobalProtect VPN or similar enterprise firewall platforms
• Exposure to healthcare or NHS IT environments
• Familiarity with endpoint management at scale using Intune or similar MDM platforms
• Experience of mentoring or coaching junior or mid-level engineers (formal or informal)

Our Commitment

This role is designed for a technically exceptional engineer who wants to operate at the cutting edge of a growing infrastructure team — someone who finds as much satisfaction in developing a platform or solving a thorny architectural problem as in resolving a complex incident. You will have genuine autonomy, direct influence on how the team works, and a clear line of sight to the IT Infrastructure Manager. Management responsibility is not part of this role, but you will be a technical anchor for the team and your contribution will be felt across everything the infrastructure function does. We welcome applications from candidates who may not meet every desirable criterion but can demonstrate exceptional technical depth and a genuine drive to develop both themselves and those around them.

Why Join Us?

By joining Medinet Group, you'll become part of the infrastructure that enables outstanding patient care across the UK. Your work will directly support clinicians and operational teams in delivering safe, efficient and effective healthcare services.

In return, we offer:

• The opportunity to support critical healthcare systems.
• A collaborative and supportive IT team environment.
• Exposure to a wide range of clinical technologies and digital health platforms.
• Ongoing learning and development opportunities.
• A growing organisation focused on innovation and continuous improvement.
• The opportunity to make a meaningful impact on both colleagues and patients.

Equal Opportunities

Medinet Group is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applications are welcomed from all suitably qualified candidates regardless of race, religion, gender, sexual orientation, disability, age or any other protected characteristic.