Central and North West London NHS Foundation Trust
Lead Nurse- Urgent Care Response and Hospitals at Home Team

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Job Overview
An exciting Nursing clinical leadership role, working at the forefront of the Hillingdon Urgent Care Response and new Hospitals at Home team providing clinical leadership to an exciting team and delivering highly quality interventions for avoidable hospital admission and facilitating discharges from the acute hospital settings.
You will be responsible for progressing the new Hospital at home team service and supporting the teams to clinically advance and for delivery of evidence-based interventions through direct care, supervision and training and education with practitioners in the team.
The post holder will work autonomously within professional guidelines and the overall framework of the service’s policies and procedures. They will utilise research skills for audit to support policy and service development; and undertake research within the area served by the service and of relevance to young people their families and carers.
Applicants must be a registered Adult RGN Nurse with extensive post graduate qualifications and experience of working with Adults providing patient-centered care and leading a team.
Main duties of the job
The post holder will work closely with the Service Manager to support the strategic development, operational delivery, and continuous improvement of Adult Community Services within Hillingdon. They will be responsible for the operational management of staff, caseloads, and treatment pathways, ensuring the effective and efficient delivery of high-quality services. The role will also oversee performance monitoring against key indicators and ensure that robust clinical supervision arrangements are in place for all staff, in accordance with local and national standards and protocols.
The post holder will provide leadership in driving service transformation in line with the NHS Long Term Plan, working collaboratively with stakeholders to co-produce and develop innovative pathway interventions across community services. They will lead the coordination of Quality and Clinical Governance processes and assurance frameworks, ensuring the delivery of safe, effective, and person-centred care. The role will be responsible for maintaining and monitoring high standards of clinical practice, quality, and performance, ensuring services consistently meet regulatory, organisational, and contractual requirements.
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Working for our organisation
We are passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do. Providing top quality care depends on our ability to employ the best people. We are always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we will support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more whatever stage of your career you're at, there's always a place for you at CNWL.
Detailed Job Description And Main Responsibilities
The post holder will work closely with the service manager to support the development and delivery of the adult community services in Hillingdon and will be responsible for operationally managing staff, caseload, and treatment pathway management and for monitoring performance indicators and ensuring clinical supervision for all staff in the teams is in line with local and national protocols.
The post holder will be expected to lead on service transformation in line with the NHS Long Term Plan, co-produce, and support the evolution of pathway interventions with the community services. who will co-ordinate the approach to Quality and Clinical Governance and assurance frameworks to maintain and monitor high standards of care, ensuring services meet quality and performance standards.


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Person specification
Education And Qualifications
Essential criteria
- Relevant Professional Body Membership [NMC/HCPC etc.]
- Evidence of continued professional development to Masters level or equivalent
- Evidence of working in a multi-disciplinary team in a leadership role
- Teaching/Mentoring experience
- Demonstrate post-graduate training relevant to this area of working
Desirable criteria
- An understanding of the current health service policies
- A good understanding of Primary Care
Previous Experience
Essential criteria
- Extensive clinical experience at Band 7
- Substantial post-qualification experience of acute disease management and crisis care
- Experience in managing a caseload of complex patients
- Experience of leading and managing a clinical team
- Experience of line management of clinical staff including performance management and staff development
Skills and knowledge
Essential criteria
- In-depth physical assessment skills
- Experience of successfully leading or managing multi professional staff groups and teams
- Budget management
- Advanced assessment and care planning skills for complex patients
Desirable criteria
- Non-Medical Prescriber or working towards
- Advanced care practitioner or working towards achieving it
- Project management skills and experience
Other
Essential criteria
- Experience of using electronic data system for clinical recording and audit
- Experience of using spreadsheets to record, analyse and manipulate data for audit and research purposes
- Experience of undertaking complex investigations and implementing action plans.
Attitudes, aptitudes, personal characteristics
Essential criteria
- Develop and maintain communication with people about difficult matters and/or in difficult situations effectively
- Contribute towards improving quality in own work area and encourage others to do so
- Multi-agency/integrated working
Desirable criteria
- Inspirational and influential leadership style
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