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Brother Europe

Lead Product and Solutions Specialist

Audenshaw
Posted about 17 hours ago
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Lead Product and Solutions Specialist

Lead a specialist technical team shaping product strategy across Europe. šŸ“Location: Audenshaw, Manchester (Hybrid, 2 days per week onsite)

At Brother International Europe, we're looking for an experienced technical leader to help shape and deliver the future of our European product strategy.

You'll lead a specialist team across product management, technical enablement and pre-sales support, helping shape how Brother products and solutions are positioned, supported and delivered across 20 European markets.

Combining technical expertise with people leadership, you'll develop high-performing specialists, solve complex business challenges and influence product strategy across Europe.

If you enjoy leading technical specialists, developing others and being trusted to make important decisions that have a real impact, we'd love to hear from you. The role also offers opportunities to collaborate with colleagues across Europe through occasional international travel.

About Brother

Brother is a global technology brand operating in over 40 countries and regions worldwide. Guided by our "At your side" spirit, we put customers first while driving innovation, sustainability and long-term growth.

Brother International Europe (BIE) serves as the European headquarters for the Brother Group, supporting 20 sales offices across the region. As an Investors in People organisation, we're committed to creating an environment where our people can grow, develop and build rewarding careers.

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A Message from the Hiring Manager

This role sits at the centre of a lot of what makes our Product Strategy team successful.

I'm looking for someone with strong technical credibility who enjoys solving complex challenges, developing others and taking ownership of important decisions. You'll lead an experienced team and play a key role in supporting colleagues across Europe to achieve the best outcomes for our customers.

At Brother, people are trusted, supported and encouraged to contribute. If you're looking for a role that combines technical leadership, people management and strategic influence, this could be an excellent next step in your career.

What You'll Be Doing

  • Lead, coach and develop a team of product and solution specialists.
  • Set priorities and coordinate delivery across product, technical enablement and pre-sales activities.
  • Own team performance, objectives and development.
  • Act as a senior escalation point for complex technical and commercial enquiries.
  • Provide expert guidance across hardware, firmware, networking, security and solution integration topics.
  • Support sales teams across Europe with customer opportunities and strategic projects.
  • Shape and deliver technical enablement programmes that build capability across the business.
  • Ensure the quality and accuracy of product, training and pre-sales outputs.
  • Collaborate with internal and external stakeholders, including Brother Industries Ltd and technology partners.
  • Drive continuous improvement across Product Strategy processes and activities.

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About You

We're interested in hearing from candidates who have:

  • Experience leading technical, pre-sales, product or solutions-focused teams.
  • Strong technical knowledge and credibility with technical and commercial stakeholders.
  • Experience coaching, mentoring and developing others.
  • A background in technical enablement, product support, solutions consulting or pre-sales activities.
  • Excellent communication, planning and organisational skills.
  • Strong decision-making and problem-solving capabilities.
  • A recognised technical qualification or equivalent industry experience.
  • Experience acting as a trusted technical advisor or escalation point within a complex business environment.

Why Join Brother?

Alongside a competitive salary, you'll benefit from:

  • Hybrid and flexible working
  • 25 days annual leave plus bank holidays
  • Option to purchase up to 5 additional days leave
  • Up to 10% employer pension contribution
  • Life assurance and Health Cash Plan
  • Employee Assistance Programme
  • Ongoing training and career development
  • Free onsite parking
  • Social, wellbeing and environmental initiatives

Ready to Apply?

If you're looking for an opportunity to combine technical leadership, people management and strategic influence within a collaborative international environment, we'd love to hear from you.

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Skills

Technical Leadership
People Management
Product Strategy
Pre-sales Support
Technical Enablement
Stakeholder Management
Solution Integration
Coaching and Mentoring
Problem Solving
Strategic Planning
Networking
Security
Firmware
Hardware
Decision Making
Project Management

Location

Audenshaw, England, United Kingdom

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