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There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems!
About This Role
As a Lead Product Designer at OutSystems, you will play a critical role in shaping the future of our low-code platform. You'll take ownership of delivering user-centered design solutions that address complex challenges and empower our customers to create software faster, smarter, and with greater impact.
In this role, you will drive design excellence across the product, ensuring every interaction and interface reflects OutSystems' commitment to quality and innovation. Working closely with Product Management, Engineering, and Research teams, you will transform customer insights into intuitive and engaging product experiences that inspire confidence and drive adoption. Increasingly, "the user" includes AI agents operating alongside humans, you don't need to design for that frontier yourself, but you'll need to recognize it when it shows up in your workflows and know when to loop in the team that does.
As a design lead, you will mentor and guide the designer you work with, fostering collaboration and a shared vision for design excellence. You'll help establish and uphold design standards, align with strategic goals, and ensure OutSystems delivers a product experience that stands out in the low-code market.
Key Responsibilities
- Lead Design Processes: Take ownership of user and product research, ideation sessions, end-to-end mockup solutions, and user testing, iterating on designs to deliver validated, impactful solutions.
- Advocate for Design Excellence: Champion product design practices across the Product and R&D organization, advocating for user-centric solutions and voicing the needs of our users to shape a better product.
- Collaborate in an Agile Environment: Partner with cross-functional teams to drive the design process from initial ideation through product delivery and launch, ensuring alignment and seamless execution.
- Empathize with Developers: Step into the developers' perspective to identify challenges and craft pragmatic, effective design solutions that integrate seamlessly with the development process.
- Recognize Agent-Touched Workflows: As AI agents take on more of the building and operating work on the platform, identify where a workflow you're designing is still human-only, where it's human-and-agent (co-navigation), and where it's shifting toward agent-led with human oversight, and loop in the AX practice when a workflow crosses that line.
- Design Clear Human Oversight Moments: For features where AI assistance or automation touches the user's task, ensure the human's moments of control, review, and override are simple, trustworthy, and never an afterthought.
- Contribute to Practice Development: Support the evolution of the UX practice, including how it interfaces with the emerging AX (Agentic Experience) discipline, and provide training to empower other teams in adopting design best practices.
- Inspire and Motivate: Bring energy, adaptability, and enthusiasm to the team, introducing innovative ideas and approaches that spark creativity and elevate the product design process.
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What You Need To Succeed
- 5+ years of experience working in UX or Product Design.
- Experience in leading projects ranging from planning, conducting research in user experience, running product design processes and testing solutions.
- Experience working in cross-functional teams (e.g. design, engineering).
- Ability to go from macro vision to implementation details in an iterative, highly collaborative and supported way.
- Either a degree in a UX related field and professional experience with complex products (B2B SaaS preferred).
- Experience working in the technology industry.
- Working knowledge of how AI copilots, assistants, or agents are changing product experiences, enough fluency to spot when a feature you're designing has an agent in the loop, and to have an informed conversation with AX and AI teams about it.
- Familiarity with the UX - UAX - AX spectrum (human-navigated, human-and-agent co-navigated, and agent-autonomous experiences) as a way of framing where a given design problem sits.
- Great communication skills, including the ability to explain human-centered design needs to technical and AI-focused stakeholders.
- Fluent in Figma and other design tools; comfort with AI-assisted design tools (e.g. Figma Make, Cursor, Claude).
- Fluent in English, both spoken and written.
- Bonus: Knowledge of low-code platforms, software development processes, or related technical domains.
More about OutSystems
OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform.
As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact.
We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration.
OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees.
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Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact.
Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports.
Working at OutSystems
Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems.
What do we have to offer you?
- A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse.
- Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there.
- A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together.
OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.
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