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Homes England

Lead Product Manager

Newcastle upon Tyne
Posted 1 day ago
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Job Summary

Closing Date: 20th October 2026

Interviews will take place from: 26th October 2026

Contract Type: 2 year fixed term contract or internal secondment

Working alongside our Head of Product and Senior Leaders in the business, the Lead Product Manager will play a critical role in the development and continued improvement of our Help to Buy service, which offers a unique product management challenge.

While the scheme is closed to new applicants, Homes England continues to support customers throughout the lifecycle of their equity loan. The service operates at the intersection of digital delivery, customer experience, operations, public policy and transformation.

This role provides an opportunity to influence the future of a nationally significant government service, working alongside experienced digital, operational and product professionals to improve services for customers and deliver meaningful organisational outcomes.

Job Description

You will be joining a growing team of friendly, talented & highly skilled people, who are committed to making positive change across the agency transforming Homes England into a modern, high-performing digital and data-enabled organisation. As a Lead Product Manager, you will be responsible for line managing Product Managers and Associate Product Managers, supporting and coaching them to build their capabilities.

Working with the other Product Managers you will contribute to an organisation-wide product strategy for Homes England and ensure the strategy for your service and products form part of a holistic approach to building and maintaining products to meet the overall needs of Homes England.

Person specification

You will have experience of working in large and complex digital customer-facing services and the ability to coach and lead teams in agile and lean practices, and will have a continuous improvement approach to you and your own team’s performance.

You will have developed expertise to be able to define and create approaches and to implement new ways of working. This allows you to identify and compare processes or delivery methods to use, to help the team to come to the best approach evaluating this through the life of a product.

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£35,000/yr

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You will maintain a culture of lessons learned and look for opportunities to make processes more efficient and to make improvements to services for our users, balancing customer needs, operational requirements and business priorities when making decisions.

You will have an interest in and understanding of new and emerging digital technologies and the opportunities they provide to improve the delivery of public services in the UK, and have an awareness of Government Digital standards and how these enable us to build better services.

You will be able to work closely with the operational delivery teams in digital, data and technology to ensure operations are efficient.

You will be able to establish the nature of the problem that needs to be addressed and how this fits within the wider strategic context for Homes England in order to maximise the effectiveness of solutions.

You will have a proven ability to a develop a long-term vision and objectives for products and services using customer insight, research and service performance data to inform product direction, being discerning and disciplined in focusing on what is important and most relevant.

You will have ability to build networks and use relationships with others to manage change.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

  • Holiday - Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
  • Working Flexibly - At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
  • Health and Wellbeing - We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
  • Professional Development - At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
  • Family friendly benefits, for example, maternity, paternity, shared parental leave.

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Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Nationality Requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in a new window).

Contact point for applicants

Job Contact

Name: Recruitment Team
Email: recruitmentinfo@homesengland.gov.uk

Recruitment team
Email: Recruitmentinfo@homesengland.gov.uk

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Location

Newcastle upon Tyne, England, United Kingdom

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