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Summary
Salary: Competitive
Grade: 3A
Reporting Line: Programme Manager
Contract Type: Fixed Term Contract – Until July 2027
Location: UK Wide
What to expect
As a Project Manager, you will play a key role in delivering our Network Optimisation Programme, supporting the replacement of a number of branches across the UK.
Following approval of the programme business case, this role will support the delivery of new branches, helping ensure customers continue to have access to Post Office services within their local communities. Working as part of a small, high-performing team, you will coordinate multiple project workstreams, tracking delivery across multiple branch openings and builds at any one time.
You will work closely with stakeholders across property, operational, onboarding and network teams to ensure projects are delivered successfully, managing progress against key milestones while maintaining focus on scope, quality, cost and timescales.
This is an exciting opportunity to contribute to a high-profile transformation programme that will have a significant impact on our network and the communities we serve.
What we can do for you
Benefits
Our business is changing and we understand that attracting the right talent is pivotal in driving the positive change needed, to help us achieve our ambitious goals. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
- 27.5 days annual leave (rising to 30 after 2 years), plus bank holidays
- Up to 18% on target bonus opportunity
- Annual car allowance
- Generous pension scheme with minimum 10% employer contribution
- Access to 24/7 digital GP services and our Employee Assistance Programme
- 6 x Life assurance and income protection after 12 months service
- Over 400 online courses, mentoring, apprenticeships, and development programmes
- Access to our benefits platform for exclusive discounts & savings
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Click here for a detailed overview of our benefits
What you’ll need to succeed
- Experience managing projects within a multi-site retail, operational or customer-facing environment.
- Demonstrable experience delivering rollout, deployment, implementation or transformation projects.
- Experience managing multiple concurrent workstreams and competing priorities.
- Strong project planning, tracking, reporting and governance experience.
- Experience producing and presenting management information, project updates and delivery reports.
- Proven ability to build and maintain effective relationships with stakeholders at all levels.
- Experience coordinating cross-functional teams to deliver successful project outcomes.
- Strong organisational, problem-solving and risk management skills. Excellent communication and stakeholder engagement capabilities.
About Us
At Post Office Ltd, we’re proud to be at the heart of communities across the UK, upheld by the dedication and service of our postmasters. We offer essential services that people rely on every day, from parcels and banking to identity and government services. While we continue to evolve with digital innovation, our commitment to personal, face-to-face service remains core to who we are.
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Our journey is one of reflection, growth, and meaningful change. We’re looking for people who think differently. Those with resilience, purpose, and a deep sense of responsibility to our postmasters, partners and the communities they serve. If you're driven by the chance to make a real impact and help shape a future, built on progress and integrity, we’d love to hear from you. For more details visit careers@postoffice.co.uk
Application Guidance
Our commitment to embracing diversity extends beyond just words. While we’ve outlined key skills above, we recognise that great candidates come from a variety of backgrounds. We value diverse perspectives and are committed to building an inclusive workplace where everyone can thrive.
As a Disability Confident Employer, we recognise the value people with disabilities can bring to our business. If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact talentacquisition@postoffice.co.uk
We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.
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