Schmidt Warrington-Altrincham
Lead Taker
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Company Description
Schmidt Warrington-Altrincham provides bespoke interior design solutions, with a core focus on kitchens and additional services for wardrobes, home offices, and other living spaces. The process begins with a free, personalized consultation to understand each client’s style, needs, and budget. Designers offer expert guidance supported by 3D renders and VR visuals, and manage the full journey from measurements through to installation. With strong craftsmanship, competitive pricing, robust guarantees, and dedicated after-sales support, Schmidt delivers tailored spaces that combine beauty and functionality for every client.
Role Description
The Lead Taker role is a part-time, on-site position based at Schmidt Warrington-Altrincham in Warrington. This role focuses on greeting showroom visitors, engaging potential clients, and capturing accurate contact details and project information for follow-up by the design team.
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Day-to-day tasks include:
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- Answering basic questions about products and services
- Booking free consultations
- Maintaining records of leads in the company’s systems
The Lead Taker also supports the showroom team by:
- Preparing materials for client appointments
- Ensuring the showroom is presentable
- Collaborating with colleagues to provide a welcoming customer experience
Qualifications
- Strong customer service and interpersonal skills, with the ability to build rapport quickly and communicate clearly with diverse clients.
- Basic sales support and lead generation skills, including experience in capturing prospect information and booking appointments.
- Good organizational and administrative skills, with attention to detail when recording client data and updating systems.
- Comfort using computers and digital tools, such as CRM systems, email, and scheduling software.
- Professional, friendly demeanor and a client-focused approach in a showroom or retail environment.
- Ability to work on-site in Warrington during agreed part-time hours, including some weekends if required.
- Previous experience in interiors, retail, or customer-facing roles is beneficial but not essential.
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