Our Value Engineering team is expanding and actively seeking a Value Engineer to join our team. As a Value Engineer, you will collaborate with our sales account teams to create and develop business cases derived from a value-based methodology. You will assist in standardizing our value-based solution proposition and integrate this into our selling strategy.

As a Lead Value Solution Engineer, your primary responsibilities will include:

• Conduct value discovery sessions with Freshworks prospects & customers. Capture customer objectives and ensure outcomes are documented to demonstrate quantifiable business value.
• Effectively articulate the gap between where the client's current state is vs their desired state.
• Create analytical models and custom executive presentations for key accounts.
• Provide thought leadership and expertise on business value.
• Collaborate with sales enablement to establish and provide enablement training on how GTM can leverage VE content and collateral.
• Collect and measure key Freshworks and industry metrics to establish trends and benchmarking.
• Work closely with other value engineers, account executives, and solution engineers to contribute to overall value assessment and findings.
• Assist in the production and delivery of executive-level presentations in the field.

Qualifications

• 5+ years of hands-on professional experience in Value Engineering, Pre-sales Value Consulting, Solution Engineering, and/or management consulting.
• Deep financial analysis and modelling of ROI and TCO concepts to justify business cases. Ability to demonstrate the practical use of ROI metrics.
• Excellent soft skills and presentation skills are a must for this role. You will rely on these skills every single day!
• A mix of business and technical acumen with the ability to engage and add value in discussions involving both technology and business strategy.
• Ability to influence executives and C-Suite with credibility, passion, and charisma.
• High energy, self-starter who can deal with ambiguity and is comfortable owning and executing initiatives.
• Highly effective collaborator who can work across sales, onboarding, sales enablement, and marketing functions.
• Familiarity with technology and/or enterprise software preferred. Familiarity with CRM, ITSM, and Customer Service solutions is a plus.
• Fluent in English.

Additional Information

These are some benefits you can expect from us in return:

• Company funded Life & Long-Term Disability insurance
• Learning & Reading budget of up to £1.000 per year
• Fitness budget of up to £30 per month
• Free yoga classes twice a week
• Cycle to work Scheme
• Fully stocked pantry with healthy fruits, snacks, gourmet coffee, and breakfast options
• Company Funded Employee Assistance Program (EAP) for both you and your family
• 25 days annual Paid-Time-Off (PTO)
• Discounted Tax Support Services

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion, and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities, and the business.