Internal executive recruitment processes:

• Lead and own end-to-end internal recruitment processes, including job board postings, application updates and interview scheduling support, from shortlisting, first-round interviews, leadership assessments and final interviews through to appointment letter creation.
• Maintain strong and consistent communication channels between hiring team and candidates throughout, keeping all stakeholders regularly updated on the search statuses.
• Collaborate with the Executive Support team at offer stage, through to onboarding stage.
• Ensure a brilliant internal candidate experience throughout, escalating to the relevant executive recruiter where necessary and acting as the first point of contact across the process.

Essential Skills / Experience

• Customer Service & Relationship Management: Deliver a personal and brilliant experience for candidates and hiring managers, building strong, trusted relationships with PAs, Executive Recruiters, Talent Leads, external search firms and colleagues across the wider team.
• Communication, Organisation & Attention to Detail: Excellent written and verbal communication skills, with the ability to engage candidates and senior business stakeholders effectively. Demonstrate strong organisational and time management skills, coordinating multiple priorities while maintaining accurate records and delivering work with a high degree of accuracy and consistency.
• Problem Solving, Judgement & Discretion: Identify issues, assess options and resolve problems efficiently, applying sound judgement when managing sensitive situations and escalating appropriately. Handle confidential and sensitive information with professionalism, discretion and integrity.

Desirable Skills / Experience

• Influencing and stakeholder management: Influence peers and senior stakeholders, ensuring alignment with executive recruitment priorities, assessment processes and talent strategy.
• Executive-level meeting scheduling: Coordinate meetings for senior candidates and hiring managers, liaising with PAs and external search firms while managing room bookings and candidate arrival arrangements.
• Process management: Manage fast-paced, high-volume processes involving internal and external stakeholders, ensuring clear communication and regular progress updates.
• Microsoft Office: Use Microsoft Office confidently to maintain trackers, manage data and support continuous improvement projects.
• Team collaboration: Work collaboratively within a team, taking clear ownership, supporting others and enabling smooth handovers during peak demand or periods of absence.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalised maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready

About BT Group

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.