LEAK DETECTION ENGINEER

Who are we?

We know what we're doing - BELFOR is the global market leader in damage restoration. Our base in Germany: at over 40 locations with more than 1,100 employees. We look forward to hearing from you - become a restorer too!

Your Tasks

• To carry out leak detection surveys and other activities associated with leak detection in order to meet the demands of our customers.

• You will be required to create a cost effective solution in order to find the source of the leak.

• A proven ability to problem solve and deal with quickly changing circumstances while making sure all the details are properly dealt with.

• Check instructions for surveys on a daily basis and receive updates regularly.

• Take responsibility for assigned projects by liaising with all parties, including meeting with the customer and other key stakeholders at the incident to establish the customer’s key needs.

• Carry out surveys to prepare accurate work orders and arrange actions to meet customer’s specific needs.

• Assist with continual improvement in the quality and efficiency of the leak detection service.

• Achieving the productivity objectives set by the business for his/her territory.

• Maintain leak detection equipment using guidelines provided by the manufacturer, this includes a health check of all equipment after each use.

• Complete all documentation as per the handyman platform and processes outlined, this should include a detailed report on the type and location of leak, with annotated photographs.

• Liaise with the service center team to ensure surveys are completed smoothly.

• Ensure that Quality, Management, and Health & Safety procedures are both understood and fully implemented.

• Good customer relations by presenting yourself in a professional manner at all times.

• Assist restoration teams with leak detection services.

• Assist the regional restoration teams when work allows and also during surge periods.

• Promote a high quality customer service culture, with timely responses to all contacts liaising with other engineers and the service center to ensure customer standards are upheld.

• To act upon own ability to overcome problems/issues.

• Understand and implement the use of new procedures and materials.

• Development of relationships with loss adjusters and other customer representatives.

• Attend training and tool box talks when required.

• Any other reasonable management request.