South Staffs Water
Leakage Technician
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Salary: £28,000 - 30,000 per annum (DOE) | Company Benefits | Performance Bonus Scheme
Location: Cambridge, Cambridgeshire | Field Based
Contract: Full-Time | Permanent | 37 hours per week
About Us
South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned regulated water only company.
South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.
The Role
As a Leakage Technician, you'll play a vital role in helping to reduce water loss across the network by identifying, locating and supporting the repair of leaks. Working across a designated area, you'll use specialist detection equipment and network data to investigate leakage issues, support DMA performance, and contribute to the efficient operation of the water distribution system.
This is a hands-on, field-based role that combines technical problem-solving, network investigation and operational support. You'll work independently and alongside colleagues to ensure accurate leak identification, maintain network integrity, and help deliver a reliable service to customers. The role includes a mixture of day and night working to support operational requirements.
Please note that this is a field-based role.
Key Responsibilities
- Detect and accurately locate leaks using a range of acoustic detection techniques, correlators, loggers and associated equipment.
- Investigate points of interest identified through acoustic logger surveys, satellite surveys and other leakage monitoring methods.
- Carry out leakage investigations within District Metered Areas (DMAs), including step testing, basic valve operations and network analysis activities.
- Undertake flow and pressure logging activities, including equipment installation, retrieval and data analysis.
- Perform pipe tracing and site investigations to identify underground assets and support leakage resolution.
- Conduct DMA boundary valve integrity checks and Pressure Zero Test activities to assess network performance.
- Support repair teams through accurate leak mark-outs and dry excavation activities where required.
- Complete customer and company work requests, maintaining accurate records of investigations and findings.
- Identify and report network anomalies, GIS updates and previously unidentified customer usage.
- Ensure all work is completed safely and in line with company procedures, health and safety requirements, and relevant legislation.
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What You’ll Need
To be successful in this role, you will have:
- Minimum 2 years' leakage detection experience.
- NRSWA Signing, Lighting & Guarding qualification.
- National Water Hygiene Card.
- Full UK Driving Licence.
- Experience of network valve operations and water distribution systems.
- Competent in the use of leakage detection equipment and associated technology.
- Strong communication, reporting and problem-solving skills.
- Ability to work independently and manage workloads effectively.
- Commitment to safety, customer service and delivering high-quality results.
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What You'll Get
- Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
- Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
- Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
- Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
- Professional Development: Hands-on training and ongoing career development opportunities
- Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
- Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.
At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.
We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.
We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.
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