Express Turbo Delivery
Learning and Development Consultant
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Company Description
Express Turbo Delivery is a fast, reliable courier and logistics company focused on helping modern businesses streamline their delivery operations. The company specializes in same-day delivery within the city, with an emphasis on on-time deliveries, low return ratios, and dependable cash settlements. It also offers door-to-door courier and cargo services across the world for e-commerce sellers, SMEs, and growing brands that require speed, transparency, and trust. Business clients benefit from dedicated support, efficient processes, and services designed to power growth. Express Turbo Delivery positions itself as a partner that helps businesses move faster and serve their customers with confidence.
Role Description
The Learning and Development Consultant is a full-time remote role responsible for designing, implementing, and continuously improving training programs that enhance the performance of operations, rider teams, and back-office staff. This role includes:
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- Conducting needs assessments
- Developing learning roadmaps
- Creating instructional materials such as e-learning modules, workshops, and job aids tailored to logistics and courier operations
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The consultant will:
- Manage and optimize learning management systems
- Track training participation and effectiveness
- Report on key learning metrics to leadership
Day-to-day activities involve:
- Collaborating with department heads to identify skill gaps
- Facilitating virtual training sessions
- Coaching managers on best practices
- Ensuring learning content remains current with evolving business processes and service standards
The role also supports onboarding programs and contributes to a culture of continuous learning and professional development across the organization.
Qualifications
- Candidates should possess strong skills in Training & Development and Learning Management to design, deliver, and track effective learning programs.
- Candidates should possess proven expertise in Instructional Design to create engaging, practical learning materials for diverse roles and skill levels.
- Candidates should possess solid Consulting skills to conduct needs assessments, recommend solutions, and influence stakeholders on learning strategies.
- Candidates should possess excellent Communication skills to facilitate training, present information clearly, and collaborate with cross-functional teams.
- Experience with digital learning tools, LMS platforms, and virtual training delivery is highly beneficial.
- Background in logistics, courier services, e-commerce, or fast-paced operational environments is an advantage.
- Ability to work independently in a remote setting, manage multiple projects, and meet deadlines is required.
- Bachelor’s degree in Human Resources, Education, Organizational Development, Business, or a related field, or equivalent practical experience.
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