Learning and Development Coordinator

This is an exciting opportunity to join a small, ambitious and supportive team at a pivotal stage in our development. As Learning and Development Coordinator, you will play an important role in helping professionals access high-quality training, supporting learners throughout their journey and contributing to the continued growth and impact of Minds Ahead. If you enjoy building relationships, keeping things organised and making a difference through education, we’d love to hear from you.

The Learning and Development Coordinator will work collaboratively with the Minds Ahead Team under the direction of the Head of Learning and Development to:

• Oversee and support the recruitment and retention of learners across all programmes, ensuring a smooth and positive learner journey from initial enquiry through to completion.
• Work collaboratively with the Minds Ahead team to implement and continually develop recruitment activities that attract prospective learners and support sustainable organisational growth.
• Proactively manage and monitor the prospective learner pipeline, ensuring timely follow-up, maintaining accurate records and highlighting opportunities or risks to colleagues to support learner enrolments.
• Ensure programme information, learner records and professional development activities are accurately recorded and maintained within organisational systems and team calendars, ensuring information is current, consistent and reliable.
• Curate and manage programme literature and associated content, including blogs, case studies and other materials that support the positioning of Minds Ahead as a leader in school mental health.
• Act as a consistent point of contact for learners, providing timely, professional and supportive communication that contributes to an excellent learner experience across all programmes.
• Support quality assurance processes by gathering learner feedback, monitoring learner satisfaction, maintaining accurate records and contributing to the continuous improvement of programme delivery and the learner experience.

They will work in partnership with colleagues at the Carnegie Centre of Excellence for Mental Health in Schools to:

• Support the maintenance of an effective, collaborative relationship with key colleagues at the Carnegie Centre of Excellence for Mental Health in Schools at Leeds Beckett University, actively supporting the continued development and strengthening of the partnership between Minds Ahead and the University.
• Act as the first point of contact for programmes and services connected to the Carnegie Centre, working proactively to resolve emerging challenges and ensuring smooth communication. They will report issues, progress and relevant updates to the Carnegie Centre Lead and to the interim learning and development lead as required.

They will support the business by:

• Create and submit invoices, request purchase orders, follow up outstanding payments, record programme income and support accurate financial administration across all programmes.
• Ensure that financial data is accurate and up to date, enabling timely and precise invoicing and payments.
• Contribute ideas for improving business processes and support colleagues to implement and maintain efficient systems and ways of working.

The balance of responsibilities will vary throughout the year depending on organisational priorities, learner recruitment cycles and programme delivery requirements.

The Learning and Development Coordinator will be able to evidence the following skills, knowledge and behaviours:

• Strong organisational and administrative skills, with excellent attention to detail.
• Confident communication skills, both written and verbal.
• Ability to work collaboratively across teams and build positive, professional relationships.
• Proactive problem‑solving skills and a willingness to suggest improvements that enhance team and organisational effectiveness.
• Confidence and competence in using digital tools, CRM systems, learning platforms and shared calendars.
• Commitment to mental health, education and social impact, including a willingness to undertake Minds Ahead’s Level 2 Foundation in School Mental Health, with course fees fully funded by Minds Ahead.
• Demonstrating a strengths‑based, relational approach in all interactions.
• Upholding Minds Ahead’s values of innovation, collaboration and social impact.
• Contributing to a positive, inclusive and learning‑focused team culture.

We’re looking for someone who shares our commitment to improving mental health in education and enjoys building positive relationships, keeping things organised and helping educators take the next step in their professional development. If you’re proactive, customer-focused and motivated by making a difference, we’d love to hear from you. We know the best candidate may not meet every criterion perfectly. If you are excited by this role and believe you could make a positive contribution to Minds Ahead, we would encourage you to apply. We are a flexible employer, committed to good mental health, diversity, service excellence, family and challenging the status quo. If the fit is right, we can make it work. Although this role is initially offered on a six-month fixed-term contract, we hope it will become a permanent position, subject to organisational requirements.

Find out more: www.mindsahead.org.uk
For further information or to have an informal chat about the role, please email: info@mindsahead.org.uk

If you wish to apply for this role, please submit:
A CV outlining your education, qualifications and relevant employment history.
A cover letter (maximum two sides of A4) explaining:

• Why are you interested in joining Minds Ahead and applying for this role.
• How your skills, experience and personal qualities make you a strong candidate, with reference to the essential skills, knowledge and behaviours outlined in the job description.
• What you would bring to Minds Ahead, including any relevant experience in education, learning and development, customer service, learner recruitment and engagement, mental health or the social impact sector.

Please send this to info@mindsahead.org.uk.
Closing date: Monday 31 August 2026, 4.00pm