Alvarez & Marsal
Learning and Development Delivery - Associate, London or Manchester
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Description
About Alvarez & Marsal
Alvarez & Marsal (A&M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.
The Team
We are seeking a highly organised and detail-oriented Associate of Delivery to join our Learning & Development team. The ideal candidate will have approximately three years of experience in training coordination, vendor management and course delivery. This role is critical to the successful execution of our training programmes and requires strong project management skills, excellent communication abilities and a proactive approach to problem-solving.
L&D Operations
How you will contribute
- Maintain the Training Calendar, including start dates and all training dates
- Maintain data to aid in budget management for programmes
- Review and manage EMEA learning requests and inquiries via the learning mailbox
- Assist in managing the project plan to support the execution and delivery of training programmes to A&M learners
Vendor Management
- Working directly with the venue to ensure a smooth execution of the conference, including classroom needs, food and beverage orders, audio visual needs and event orders.
- Assist in selecting venues and managing logistics
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Course Delivery
- Assist in managing course-related communications and enrolment/registration, ensuring review and approval from Learning Partners and Portfolio as required
- Preparation of registration information and site
- Print and prepare all training materials, including name tags, table tents and sign-in sheets
- Attend training sessions alongside a Portfolio representative
- Coordination of onsite logistics and team
- Monitoring course registration
- Planning non-learning events such as evening events, off-site events, dinners, etc.
- Coordination of training facilities, instructors and participant logistics.
- Manage post-event activities, including developing course evaluations in coordination with the Portfolio team, sending evaluations, gathering feedback, analysing evaluation metrics and suggesting improvements for future events
Participant Tracking, Communication & Recordkeeping
- Maintain participant and instructor trackers, leveraging the Learning Management System (LMS) and other data sources to track headcount
- Document course completion in the LMS and maintain course completion records and certifications
- Gather materials for processing Continuing Professional Education (CPE) credits and submit them to the Compliance team
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Qualifications
- Approximately three years of experience in training or event coordination, or a related field
- Strong project management skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Proficiency in using Learning Management Systems (LMS), Excel and other data management tools
- Detail-oriented with strong organisational skill
- Ability to work independently and as part of a team
- Proactive problem-solving abilities
- Travel will be required to support training events
- Bachelor's degree in Business Administration, Human Resources, or a related field
Your journey at A&M
We recognise that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritise your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.
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