Twinings
Learning and Digital Adoption Specialist
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Application Deadline: 26 January 2024
Department: Program Optimus
Location: Andover
Description
Great People Work Here.
Transforming WHAT we do and HOW we do it.
We are embarking on a huge program of global business transformation enabled by the implementation of a new global technology solution. The delivery and embedding of this technology solution across our highly successful and highly de-centralized business will change the way we work forever, enabling greater data insight, simplification of processes and ways of working and creating greater collaboration across the business.
Our TwO OCM team are searching for a Learning and Adoption Specialist, to be a part of our biggest TwO Transformation programme “Optimus”. Initially this role will be delivering the learning and adoption for the remaining “waves” (go-lives), however this role may also look beyond the programme and be part of building learning and adoption digital excellence across TwO.
This is a fast paced and dynamic role and requires a Learning and Adoption Specialist who can demonstrate hands-on experience of delivering high quality digital learning content to drive end-user adoption.
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Experience of creating digital learning content to support S/4HANA Fiori is a must, ideally using a digital adoption platform (DAP), such as Whatfix or Walkme.
Key Responsibilities
- Collaborate with Whatfix Digital Adoption Assistant to develop and maintain high-quality digital learning and adoption content using Whatfix DAP
- Collaborate with functional and business Subject Matter Experts to ensure accuracy of DAP content
- Review BPML and process documentation to understand key business processes
- Take ownership and responsibility for the build, review, edit and deployment of digital learning content
- Play a key role in the continuous improvement of learning content
- Reporting to OCM Learning Manager
Skills, Knowledge and Expertise
- A digital learning content developer, with specific experience in SAP S/4HANA.
- Ideally experienced in content creation and deployment using a DAP
- Comfortable with a high degree of accountability with high visibility of personal contribution
- Willing to operate in a complex, global environment
- Flexible approach, ability to adapt to a variety of people, situations and demands
- Self-starter, who is able to take ownership and delivery of own workload
- A team player with ability to collaborate with OCM, wider project team and business stakeholders.
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Benefits
- Yearly bonus based on personal contribution and financial performance
- Flexible working options
- 25 days holiday plus 8 bank holidays and the option to buy and sell holidays
- Onsite Gym and Wellbeing Centre
- Perkbox – employee discount scheme with discounts online, in high street stores, cinema, holidays, restaurants and many more
- Pension scheme with your contributions matched for up to 10% of your salary
- Cycle to work scheme
- SimplyHealth Cash plan
- Onsite Staff shop and online staff discounts
- Bupa Private Medical Insurance
- Competitive Car Allowance
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