Bromford Flagship Livewest
Learning Coordinator
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Role Overview
Do you love helping people learn, develop, and succeed? Are you someone who can keep multiple training activities organized while delivering exceptional customer service? Do you enjoy being the go-to person who makes learning experiences seamless, engaging, and impactful?
If you're looking to attract organized, customer-focused candidates who are passionate about learning and development, this style balances engagement with the practical realities of the role.
We're looking for a proactive and highly organized Learning Coordinator to help deliver engaging and effective learning experiences across Bromford Flagship.
As the first point of contact for colleagues on their learning journey, you'll provide outstanding support, coordinate training activities, maintain learning records, and ensure learning programs run smoothly from start to finish. You'll play a vital role in creating a positive learning experience, helping colleagues access the development opportunities they need to thrive while supporting our culture of continuous learning.
Location
Norwich
Hours
Full Time - 37 hpw - Monday to Friday
Contract
Permanent
What You'll Be Doing
- Coordinating training courses, workshops, and learning events across the business.
- Organizing venues, trainers, and learning resources to ensure successful delivery.
- Managing course bookings, attendance records, cancellations, and rescheduling.
- Supporting colleagues with learning systems and answering learning-related queries.
- Maintaining accurate records within the Learning Management System (LMS).
- Monitoring mandatory and regulatory training compliance and following up where required.
- Producing learning data and reports to support decision-making and continuous improvement.
- Processing invoices, purchase orders, and associated administration.
- Acting as a key point of contact for both internal stakeholders and external training providers.
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What You'll Bring
Essential
- Excellent customer service skills and a passion for supporting others.
- Strong organizational and administrative skills with excellent attention to detail.
- Confident IT skills and experience maintaining accurate records.
- The ability to prioritize competing tasks and work effectively under pressure.
- Strong communication skills and a collaborative approach.
- A proactive mindset with the ability to work independently and take initiative.
Desirable
- Experience using a Learning Management System (LMS).
- Experience coordinating learning, training, or development activities.
- An interest in learning technology and digital learning solutions.
For full details on the role and its responsibilities, click here to view the Learning Coordinator - The Part I Play document.
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Why Join Us?
This is a fantastic opportunity to be part of a team that enables colleagues to develop, grow, and perform at their best. You'll gain exposure to learning technologies, stakeholder management, and organizational development while building your expertise in learning and development coordination.
What We Offer
- Competitive salary - £28000.00 to £35000.00 per annum
- 25 days holiday + bank holidays (increasing to 28 days after 5 years service)
- Family Friendly policies
- Health and Wellbeing support
- Career development
For full benefit details, click here.
How to Apply
To apply, please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.
Important Information
- Closing Date: 13th August 2026 (Midnight)
- First Interview Date: to be confirmed
About Us
Bromford Flagship Livewest. By joining us, you become part of one of the largest housing providers in the UK - delivering community-focused services across the East, Central, and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.
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