The Football Association
Learning Delivery Lead
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About the Role
Lead the delivery of learning activities across assigned regions, ensuring strategic alignment, operational effectiveness, and an outstanding learner experience.
Responsibilities
FA Learning is seeking a Learning Delivery Lead to oversee learning delivery across assigned regions. In this pivotal role, you will:
- Lead the execution of learning activities across assigned regions, translating regional priorities into clear, day-to-day plans for your teams and role-modelling the standards and ways of working expected across the department.
- Provide direct line management to Regional Leads, offering guidance, support, coaching, and regular feedback to develop their capability and ensure consistent, high-quality learning experiences across their areas.
- Coordinate the allocation and development of regional coordinators, ensuring appropriate staffing and expertise to deliver learning programmes across locations.
- Support a culture of personal development across regional teams, creating opportunities for growth and embedding feedback and development into everyday practice.
- Work collaboratively with other leads across the department, including the Resource and Planning Lead and Workforce Lead, contributing to shared standards across the team.
- Build effective working relationships with a range of internal and external stakeholders, including coach developers, to keep learning programmes well-coordinated and aligned with organisational and learner needs.
- Monitor the consistency of learning delivery across regions, ensuring programmes meet pedagogical objectives and adjusting coordinator resource based on regional variance across the season.
- Use data and insight to monitor and improve delivery performance, identifying themes and feeding into wider data reporting and improvement across FA Learning.
- Support digital and data initiatives within regional teams, helping embed new tools and ways of working through clear communication and practical support.
- Identify potential risks to the learning experience and help implement solutions to minimise disruption, ensuring a smooth, high-quality learning environment.
- Contribute to a culture of continuous improvement, helping shape practical solutions that improve learning processes, operational efficiency, and consistency of approach.
- Coordinate with venue planners, casual workforce, and cross-functional teams, including finance, to ensure all logistical and operational aspects of learning delivery run smoothly.
- Execute additional tasks as required to meet the FA's changing priorities.
- Comply with all company policies and procedures to ensure that the highest standards of health, safety, and well-being can be maintained.
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As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
Requirements
Essential for the role:
- Degree qualification in learning, education, sport, or a related field, providing a deep understanding of pedagogical principles and event management strategies.
- Knowledge of national learning delivery frameworks and multi-modal learning strategies (in-person, virtual, hybrid).
- Experience in leading large-scale learning initiatives, including national or multi-regional learning programmes, ensuring consistency in quality and delivery.
- Line management experience, with a focus on mentoring, coaching, and developing others.
- Event management and logistics experience, ensuring the effective planning and execution of learning programmes.
- Communication skills (both verbal and written), with the ability to engage, influence, and inspire senior stakeholders and leadership teams.
- Proficiency in learning management systems (LMS) and digital learning platforms, with experience overseeing the integration and optimisation of these tools across multiple regions.
- Advanced Microsoft Excel and data analysis skills, capable of leveraging data to inform strategic decisions and optimise learning delivery.
- Strong project management skills, with the ability to oversee multiple projects at different stages.
- Excellent presentation and public speaking skills, capable of delivering high-impact presentations to executive leadership, external partners, and large audiences.
Beneficial to have:
- Postgraduate qualification or certification in project management, event management, or change management.
- Understanding of budgeting and financial forecasting for large-scale events.
- Experience in a leadership role within a learning or education-focused organisation.
- Experience in managing vendor relationships, including negotiating contracts and ensuring service level agreements are met.
- Experience in managing risk and compliance, ensuring all learning delivery complies with legal and organisational standards, including health and safety, data privacy, and diversity and inclusion.
- Expertise in using project management software (e.g., MS Project, Asana, Monday.com).
- Experience in virtual event platforms and tools, with the ability to seamlessly integrate these into a national learning strategy for hybrid or fully virtual learning delivery.
- Change management capabilities, with a focus on leading teams through large-scale transformations in learning practices and workforce development.
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Benefits
We are committed to ensuring everyone can flourish in their roles. To achieve this, we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire, which is an exceptional setting to develop and inspire high-performing England teams and leaders.
We pride ourselves on offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:
- Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season, encourages you to connect and learn with your colleagues and look after your mental health and well-being.
- Free, nutritious lunches at Wembley Stadium and St. George's Park.
- Private medical cover funded by The FA.
- A contributory pension scheme.
- An additional 'Thank You' day's leave, volunteering days, as well as 25 days of annual leave (based on a full-time, permanent contract).
- A hybrid working model which offers greater flexibility.
For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers
Working Model
Currently, we are working within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model, and it may be adjusted in future if deemed necessary. The contractual location of this role can be found on the FA Careers page.
About Us
We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.
We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.
As part of the FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.
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