Office for National Statistics
Learning Delivery Manager (Census)
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The location for this role is Titchfield (Fareham).
This role is aligned to ONS hybrid working principles, which are based on attending the office with purpose. The postholder will be expected to contribute to the organisation’s overall 40% office attendance, in line with business and role requirements.
Please refer to attachments below for terms and flexibilities.
The induction process for the role will be conducted in person.
Job Summary
The Office for National Statistics (ONS) is the UK’s largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.
The central Learning team within ONS are responsible for building the skills needed to deliver our organisational priorities, aligned with Government Skills policies and relevant learning frameworks. Working with senior leaders and partners across the organisation, the team ensure compliance with learning processes, develop ONS learning, facilitate appropriate engagements to build capability and act as the central point of contact for all Learning & Development (L&D) activity.
The HEO role will support the SEO Learning & Development Partner to deliver a range of core learning products and services for Census staff. The post holder will engage with Census colleagues to plan and deliver a robust programme of induction and leadership and management training events that build the capability required to deliver this core organisational priority across a range of colleagues with diverse learning needs.
You Will
- Partner with stakeholders to understand learning needs and build effective learning solutions
- Deliver a range of learning interventions at pace and scale with a particular focus on leadership and management and induction products
- Plan, schedule and coordinate a range of learning events, managing conflicting priorities and a busy delivery calendar.
- Evaluate the effectiveness of learning solutions, seeking opportunities to continuously improve learning solutions.
- Review, refresh and further develop policies, processes, guidance and learning content, and understand how this supports our wider skills-led approach to deploying talent
Job Description
Key Responsibilities
Strategy
- Support and deliver against a robust and high-quality skills development approach to ensure learning is accessible, visible, and high-quality with clear ownership across the organisation and improved systems
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Leadership
- Activity manage junior colleagues in administration and delivery work
- Lead the delivery of core L&D outputs and project work
Stakeholder Management
- Build strong working relationships with internal and external stakeholders to identify, develop and deliver high-quality and critical skills-focussed L&D interventions
- Be an informed and knowledgeable point of contact, providing advice and support regarding technical training, skills development and learning policies and processes
Collaborating
- Collaborate with partners within the organisation, wider government and external providers to identify and share value-for-money best practices
- Collate and report, as appropriate, relevant learning data to demonstrate effectiveness of learning interventions
Self-Development
- Develop and maintain up to date knowledge of the evolving skills and learning landscape across government
- Acting as part of a flexible and responsive team to take forward other work across the Learning team and wider Skills, Development and Employee Experience area as required
Person Specification
Essential Criteria
- Excellent interpersonal and stakeholder management skills – Able to actively question, listen, and check requests and instructions to achieve a shared understanding of a complex issue, so these can be communicated effectively to other stakeholders where needed.
- Effective organisational skills, able to effectively prioritise and manage multiple tasks and activities concurrently.
- Excellent verbal and written communication skills, including presenting learning interventions, and facilitating discussions around employee insight.
- Enjoys working at pace, and comfortable with change: Able to take initiative, prioritise workflow, and effectively manage multiple priorities.
Qualifications
- CIPD level 5, or willingness to work towards.
- Some experience/knowledge of the Government Skills landscape and/or general L&D.
Behaviours
We'll assess you against these behaviours during the selection process:
- Changing and Improving
- Communicating and Influencing
- Managing a Quality Service
- Delivering at Pace
Salary and Benefits
Alongside your salary of £34,587, Office for National Statistics contributes £10,019 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
Selection Process Details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
Number of Stages: 2-stage process
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Stage 1: Application
- Step 1: Online Civil Service Judgement Test.
- Step 2: Application
Stage 2: Interview
Interviews will be held via Microsoft Teams.
Important Dates
The Sift will be conducted from 14th October.
Interviews will be conducted 2nd - 4th November.
Dates are subject to change.
For the full terms and conditions of the post, please see attachment.
Please note that all campaigns may be subject to withdrawal at any stage if the internal resource position changes.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality Requirements
This Job Is Broadly Open To The Following Groups
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact Point for Applicants
Job Contact
Name: SCS Recruitment
Email: scs.recruitment@ons.gov.uk
Recruitment team
Email: scs.recruitment@ons.gov.uk
Further Information
If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, in the first instance, you should contact recruitment.complaints@ons.gov.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission.
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