Mitie Cleaning & Hygiene Services
Learning & Development Administrator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Learning & Development Administrator
Salary: £28,046.54
About the Role
Mitie Care & Custody (C&C) is committed to transforming HMP Millsike into a place of restoration and rehabilitation. We aim to create an environment that empowers prisoners to unlock their full potential and make meaningful, positive changes in their lives. Our mission is to inspire, support, and enable individuals to re-enter society with hope, purpose, and a life plan. We set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Millsike will be a vibrant, bustling community teeming with industry, activity, and opportunities for personal growth.
Job Objectives and Responsibilities
We are seeking a dedicated and detail-oriented individual to provide administrative support for the collation, review, and allocation of training for both operational and non-operational staff. This role ensures compliance with contractual, MOJ, company, legislative, and relevant standards.
- Ensure all training is recorded, reviewed, assigned, and responded to in a timely manner by the appropriate person or department to achieve compliance with contractual, MOJ, company, and legislative requirements.
- Process and disseminate relevant information accurately and within deadlines.
- Provide support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation.
- Support the development and production of the training performance report, ensuring all key information is accurately recorded and reported to relevant stakeholders.
- Contribute to a climate of innovation and continuous improvement, focusing on meeting contractual requirements, adding value, and delivering best practices.
- Promote commitment and compliance with Health & Safety and Environmental standards to ensure these are embedded across the contract.
- Assist stakeholders by responding constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP), and the MOJ Contract Monitoring Team.
- Build and maintain positive stakeholder relationships.
- Prepare for and actively participate in performance reviews and internal/external inspections.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Person Specification
The ideal candidate will have:
- Excellent attention to detail and clear communication skills with both verbal and written English of a high standard.
- Intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
- Previous experience working in a prison or secure environment is advantageous.
- Experience in a customer service role or similar is advantageous.
- Previous experience in an administrative role is desirable.
Mitie Care & Custody is committed to diversity and inclusion and welcomes applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable.
Our Purpose
Our expertise, care, technology, and insight create amazing work environments, helping our customers be exceptional every day.
Our Promise
To our people: A place to work where you can thrive and be your best every day.
To our customers: A trusted partner creating exceptional environments for your customers and people, adding value every day.
Our Culture – Our Core Values and How We Behave
- We are one Mitie: We work as one to deliver a seamless, unrivalled service.
- We are built on integrity and trust: Integrity and trust are at the heart of all we do.
- We go the extra mile: Whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers is in our DNA.
- Our diversity makes us stronger: Our diversity creates ideas and insights.
- Our customers' business is our business: We are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Benefits
- Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through our Salary Finance scheme.
- Access to a flexible lifestyle benefits platform, Choices.
- High street discounts through our MiDeals platform.
- Cycle-to-work scheme.
- Life cover of up to four times your salary.
- Enhanced pension contributions and a save-as-you-earn scheme.
- Mitie Matching Share Plan.
- Mitie Stars recognition program with monthly cash prizes and a top prize of £10,000 at the end of the year.
Career Progression
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment Process
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make any reasonable adjustments, please let us know by emailing at.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites, as well as hospitals and schools.
Join Our Team
Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills