Close Brothers
Learning & Development Specialist
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Overall Summary
At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity and promote inclusivity. Vacancies are available on a part-time, job-share or full-time basis because we know the best person for the job isn’t always available full-time. Our aim is to facilitate requests wherever possible and managers will consider requests on an individual basis.
Join Close Brothers Learning and Development team where you will assist the Learning Business Partner with the successful running of a range of learning solutions across the Banking Division. This will include design, delivery and evaluation of learning initiatives, with specific reference to induction, soft skills, management skills, development programmes and regulatory training requirements. The Learning and Development Specialist will play a key role in the promotion of an environment that achieves positive learning outcomes.
Responsibilities
- Provide first line support and advice for learning and development queries, ensuring advice provided is timely and meets specific business needs.
- Produce, maintain and evaluate training materials for in-house courses, ensuring regular updates and version control in line with L&D branding.
- Collaborate with the L&D Specialist team with regards to the design, delivery and facilitation of appropriate in-house learning solutions.
- Review and evaluate external course content to ensure it is relevant, accurate, engaging and aligned to business priorities, learning objectives, regulatory requirements and L&D quality standards, making recommendations for improvement where appropriate.
- Manage relationships with internal stakeholders, subject matter experts and external providers ensuring the delivery and execution of up to date, relevant learning solutions.
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WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE/ARE:
- Experience of utilising a Learning Management System.
- Experience of course development, design and delivery, including blended learning approaches.
- Ability to partner with internal stakeholders and external providers with a confident and credible approach.
- Excellent communication and facilitation skills (both face-to-face and virtual).
- Demonstrable organisational and planning ability, with excellent attention to detail.
- Demonstrable understanding of the full training cycle: needs analysis, design, delivery and evaluation.
- A forward thinking with a genuine interest in learning intervention design and the latest learning and development practices.
- Confident using MS office packages – particularly Excel, Outlook and PowerPoint
IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU HAVE:
- Experience of working in a Financial Services industry.
- Experience of project management.
- Experience using Articulate and other online collaboration tools (e.g. Miro, Pulse Intranet).
We are committed to providing an inclusive and accessible recruitment process. We recognise that candidates may have specific needs that require adjustments to ensure they have a fair and equal opportunity to demonstrate their skills and abilities. Candidates who require the job description or application form in an alternative format, or any other adjustments, are encouraged to email us at recruit.ssc@closebrothers.com or request a call back.
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About Us
For roles offering hybrid working: At Close Brothers we support employees to balance their work life priorities and in this role you will be able to enjoy a mixture of hybrid working.
Close Brothers is a leading UK merchant banking group providing lending, deposit taking and securities trading. We employ approximately 3,000 people, principally in the United Kingdom and Ireland. Close Brothers Group plc is listed on the London Stock Exchange and is a constituent of the FTSE 250.
To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers
To find out more about life at Close Brothers: https://www.closebrothers.com/life-close-brothers#374017299-899295541
To find out more about our benefits: https://www.closebrothers.com/employee-benefits
To find out more about our commitment to creating an inclusive environment:
Our Responsibility - Diversity and inclusion | Close Brothers Group
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