James Andrews Recruitment Solutions Ltd
Learning Manager
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Learning Commissioning Manager
Our client, based in Birmingham, is currently recruiting for a Learning Commissioning Manager on a 12 month Fixed Term Contract. The purpose of this position is to lead the commissioning, procurement support, supplier management and evaluation of high-quality external learning and development provision, ensuring learning investment is coordinated, evidence-based, cost-effective and aligned to organisational priorities.
The position is due to start ASAP, offers hybrid working and the salary available is up to £56,000 plus very competitive benefits.
The successful candidate must come from a Learning & Development background with significant experience in managing and evaluating external training providers.
Duties will include (but are not limited to):
- Leading the commissioning and procurement support of externally delivered learning and development programmes, including the development of service specifications, outcome measures and commissioning documentation
- Working with stakeholders across academic and professional services areas to identify organisational capability requirements and translate them into clear learning solutions
- Reviewing current suppliers, stakeholder feedback and existing contracts to identify duplication, improve quality assurance and establish a more consistent approved supplier approach
- Managing relationships with external learning providers, consultants and facilitators, including supplier performance reviews, contract review meetings, quality standards and service level agreements
- Maintaining oversight of the commissioned learning portfolio, ensuring delivery is aligned to organisational priorities, workforce development objectives and learner needs
- Developing frameworks to evaluate learning outcomes, value for money, return on investment and measurable organisational impact
- Producing reports, recommendations, business cases and options appraisals to inform future commissioning decisions and service improvements
- Managing budgets associated with commissioned learning activity, including cost modelling, bench marking and financial analysis
- Using data, market intelligence and sector best practice to support evidence-based decision-making and continuous improvement
- Building effective relationships with other universities and exploring shared supplier opportunities where appropriate
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Skills, knowledge and expertise required:
- Significant experience of commissioning, procuring, managing or evaluating learning and development programmes or services within a complex organisation
- Strong background in supplier and contract management, including performance monitoring against outcomes, quality standards and service level agreements
- Experience of working with external learning providers, consultants and training suppliers to deliver organisational learning objectives
- Ability to undertake learning needs analysis and translate organisational requirements into commissioned development solutions
- Experience of developing business cases, undertaking cost-benefit analysis and assessing value for money in relation to learning and development investment
- Strong analytical skills with the ability to interpret learning, financial and performance data and produce clear recommendations
- Excellent stakeholder engagement skills, with the ability to influence, challenge constructively and act as a trusted adviser to senior leaders, managers and HR colleagues
- Strong project management, organisational and communication skills, with the ability to manage multiple commissioned programmes and supplier relationships simultaneously
- Commercial awareness combined with a learner-centred and organisational outcomes-focused approach
- Proficient use of Microsoft Office applications and reporting tools, particularly Excel and Power BI or equivalent
- Degree-level qualification, CIPD qualification, relevant Learning and Development qualification or equivalent professional experience would be advantageous
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Working hours:
- 37 hours per week
- Monday – Friday, 37 hours – Hybrid working
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
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